Events

Upcoming Events:

Würth Phoenix Open Source System Management Conference 2012

The yearly Open Source System Management Conference goes in its 4th edition. One of the most important meets in Europe for IT managers and system administrators.

Partner Certification in Bolzano, Italy, May 21-25, 2012

OTRS Group invites System Integrators operating in Brazil and Latin America markets to join in the OTRS Partner Program and make OTRS, the world's leading open source service management solution, part of their own success story.

Pink Elephant Conference 2012 in Las Vegas, USA, February 19-22, 2012

Pink Elephant is the world's largest gathering of ITSM and ITIL dedicated professionals, and OTRS Incorporated will be at this year's event in Las Vegas February 19th - 22nd to meet and greet customers.Read more

OTRS User Group Meeting, July 26

Join us July 26th in San Francisco for an OTRS User Group meetup! There will be food and drink, and a short presentation by the OTRS Inc. team.

Nagios World Conference Europe, May 12, 2011

Also in its 3° edition our Partner Würth Phoenix is expecting numerous participants to gather, compare and discuss actual trends, projects and application examples of Nagios and other well known OSS Monitoring solutions in Italy...

Webinar Series: Building a Smart Help Desk with OTRS

3-part monthly webinar series to help you plan and deploy your OTRS help desk.

Building a Smart Help Desk Part 1: Think Before You Act

Part 1 in a 3-part series. A well-designed solution starts with a well thought out plan. We'll share the key areas to take into consideration and walk you through the basic design elements to make smart decisions for your...

Building a Smart Help Desk Part 2: Make It Happen

Part 2 in a 3-part series. Everything related to installation and configuration of OTRS including: hardware and software requirements and compatibility, configuration tips and best practices, and typical pitfalls of new users and...

Building a Smart Help Desk Part 3: Extend Your Reach

OTRS can be as simple or extensive as you need. Learn about available modules (such as FAQ, Survey, Time Accounting) and integrations (such as Nagios) that extend the power and flexibility of OTRS, why and when to use them, and...

OTRS Admin Training: San Francisco

Join us in San Francisco March 14-16 for an intensive 3 day group training.

Webinar: EDU on a Budget: Cut Costs and Boost Productivity with an Open Source Solution

Watch this recording and hear first hand how Sitka School District (SSD, www.ssd.k12.ak.us) and Washington State University (WSU, www.wsu.edu/) saved time, money and headaches by streamlining IT processes with OTRS Help Desk.

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