Newsletter Archive

April 24, 2012

OTRS 3.1.4 available; Meet us at Würth Phönix Open Source System Management Conference; Customer Spotlight: MAN Truck & Bus AG

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March 29, 2012

OTRS 3.1.3 released, New „OTRS MasterSlave 1.1“ module, SAP runs with OTRS, Customer Spotlight, New Partners in Brazil and Portugal, New demo system for OTRS Feature Add-Ons

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February 23, 2012

OTRS 3.1 Released; New Cloud Solutions; New Case Studies

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January 24, 2012

Pink Elephant Conference, Countdown OTRS 3.1, OTRS Partner Program, Customer Spotlight, Feature Add-On Spotlight

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December 14, 2011

OTRS Highlights in 2011, and a sneak peek at what's coming in 2012!

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November 30, 2011

OTRS Help Desk 3.1 Beta Released, OTRS Academy Going Live Soon, OTRS Basic Training Series: Part 5 Ready for Download, FusionInventory Connector to OTRS ITSM, Feature Add On Spotlight: Ticket Watchlist, OTRS Certifies New Partners in Costa Rica and Venezuela, We Need Your Input: Take Our OTRS Generic Interface Survey.

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October 25, 2011

NEW: OTRS Cloud Editions, OTRS Basic Training Series: Part 4 Ready for Download, Feature Add On Spotlight: Multi-Level Service Selection, We Need Your Help: Take Our Browser Survey.

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September 30, 2011

OTRS Basic Training Series, The Newest Features from OTRS, OTRS Community Blog, Partner News, OTRS Certifies New Partner in Italy, Follow Us on Twitter.

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August 31, 2011

OTRS Basic Training Series, Partner News, OTRS OnDemand in German, OTRS is on Facebook, OTRS Career Opportunity, The Generic Interface & FusionInventory

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July 27, 2011

Survey about the OTRS Generic Interface, Career opportunities, Upcoming partner certifications, Building a Smart Help Desk webinar recordings now available.

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