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			<title>Release Notes: OTRS ITSM 3.1.3</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-itsm-313/</link>
			<description>May 15, 2012 - OTRS Group releases OTRS ITSM 3.1.3</description>
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			<category>Release Note - OTRS ITSM</category>
			
			
			<pubDate>Tue, 15 May 2012 09:41:00 +0000</pubDate>
			
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			<title>Release Notes: FAQ 2.1.2</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-faq-212/</link>
			<description>May 15, 2012 - OTRS Group releases FAQ Module 2.1.2</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 15 May 2012 09:39:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.5</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-315/</link>
			<description>May 15, 2012 - OTRS Group releases OTRS Help Desk 3.1.5</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 15 May 2012 09:30:00 +0000</pubDate>
			
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			<title>Relesae Notes: OTRS MasterSlave 1.2.5</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-masterslave-121/</link>
			<description>April 27, 2012 - OTRS Group releases OTRS MasterSlave 1.2.5</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Fri, 27 Apr 2012 08:27:00 +0000</pubDate>
			
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			<title>OTRS Help Desk 3.0 bringt Facility Management von MAN in Fahrt</title>
			<link>http://www.otrs.com/de/unternehmen/news/pressemeldungen/otrs-help-desk-30-bringt-facility-management-von-man-in-fahrt/</link>
			<description>Bad Homburg, 24. April 2012 +++ Die OTRS Gruppe hat die MAN Truck und Bus AG durch ein...</description>
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			<category>Pressemeldung</category>
			
			
			<pubDate>Wed, 25 Apr 2012 12:33:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.4</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-314/</link>
			<description>April 24, 2012 - OTRS Group releases OTRS Help Desk 3.1.4</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 24 Apr 2012 08:19:00 +0000</pubDate>
			
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			<title>Release Notes: Survey 2.0.4</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-note-survey-204/</link>
			<description>March 29, 2012 - OTRS Group releases Survey Module 2.0.4</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 27 Mar 2012 08:55:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS MasterSlave 1.2.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-masterslave-121/</link>
			<description>March 29, 2012 - OTRS Group releases the new module OTRS MasterSlave 1.2.1</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 27 Mar 2012 08:45:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.3</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-313/</link>
			<description>March 29, 2012 - OTRS Group releases OTRS Help Desk 3.1.3</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 27 Mar 2012 08:20:00 +0000</pubDate>
			
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			<title>OTRS zertifiziert neue Partner in Brasilien und Portugal</title>
			<link>http://www.otrs.com/de/unternehmen/news/pressemeldungen/otrs-zertifiziert-neue-partner-in-brasilien-und-portugal/</link>
			<description>Bad Homburg, 27. März 2012 +++ Die OTRS Gruppe (www.otrs.com), der größte Dienstleister und...</description>
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			<category>Pressemeldung</category>
			<category>Partner News</category>
			
			
			<pubDate>Tue, 27 Mar 2012 07:00:00 +0000</pubDate>
			
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			<title>Tag Cloud</title>
			<link>http://www.otrs.com/de/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-tag-cloud/</link>
			<description>Gibt einen schnellen Überblick über die verwendeten &quot;Tags&quot;, die zur Klassifizierung eines Tickets...</description>
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			<pubDate>Tue, 20 Mar 2012 14:35:00 +0000</pubDate>
			
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			<title>Release Notes: iPhone Handle 1.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-iphone-handle-111/</link>
			<description>March 16, 2012 - OTRS Group releases iPhone Handle 1.1.1</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Fri, 16 Mar 2012 09:13:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.0.12</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-3012/</link>
			<description>March 13, 2012 - OTRS Group releases OTRS Help Desk 3.0.12</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 13 Mar 2012 08:57:00 +0000</pubDate>
			
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			<title>Release Notes: iPhone Handle 1.1.0 beta1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-iphone-handle-110-beta1/</link>
			<description>March 9, 2012 - OTRS Group releases iPhone Handle 1.1.0 beta1</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Fri, 09 Mar 2012 07:00:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.2</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-312/</link>
			<description>March 6, 2012 - OTRS Group releases OTRS Help Desk 3.1.2</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 06 Mar 2012 09:03:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS ITSM 3.1.2</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-itsm-312/</link>
			<description>February 28, 2012 - OTRS releases OTRS ITSM 3.1.2</description>
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			<category>Release Note - OTRS ITSM</category>
			
			
			<pubDate>Tue, 28 Feb 2012 10:41:00 +0000</pubDate>
			
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			<title>Release Notes: Survey 2.1.2</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-survey-212/</link>
			<description>February 28, 2012 - OTRS Group releases Survey Module 2.1.2</description>
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			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 28 Feb 2012 09:54:00 +0000</pubDate>
			
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			<title>Postmaster Filter Extension</title>
			<link>http://www.otrs.com/de/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-postmaster-filter-erweiterung/</link>
			<description>Ermöglicht den Einsatz eines Follow-Up-PendingTime Postmaster-Filter

</description>
			<content:encoded><![CDATA[]]></content:encoded>
			
			
			<pubDate>Tue, 21 Feb 2012 10:56:00 +0000</pubDate>
			
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			<title>Agent Email Interface</title>
			<link>http://www.otrs.com/de/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-agenten-e-mail-interface/</link>
			<description>Ermöglicht es einem Agenten über seine Emails an Tickets zu arbeiten ohne das Web Agent Interface...</description>
			<content:encoded><![CDATA[]]></content:encoded>
			
			
			<pubDate>Tue, 21 Feb 2012 10:32:00 +0000</pubDate>
			
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			<title>OTRS Ticket Forms</title>
			<link>http://www.otrs.com/de/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-otrs-ticket-formulare/</link>
			<description>Definiert Formulare im Sinne von einer Anzahl von zusätzlichen Attributen (Dynamic Fields) für...</description>
			<content:encoded><![CDATA[]]></content:encoded>
			
			
			<pubDate>Tue, 21 Feb 2012 09:21:00 +0000</pubDate>
			
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			<title>Report: Usage of text templates</title>
			<link>http://www.otrs.com/de/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-report-nutzung-von-text-templates/</link>
			<description>Fügt dem Statistik-Menü einen neuen Bericht über die Nutzung der Text Templates hinzu.</description>
			<content:encoded><![CDATA[]]></content:encoded>
			
			
			<pubDate>Mon, 20 Feb 2012 15:16:00 +0000</pubDate>
			
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			<title>Release Notes: SystemMonitoring 2.3.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-systemmonitoring-231/</link>
			<description>February 14, 2012 - OTRS Group releases SystemMonitoring 2.3.1</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 14 Feb 2012 13:15:00 +0000</pubDate>
			
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			<title>Release Notes: TimeAccounting 2.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-timeaccounting-211/</link>
			<description>February 14, 2012 - OTRS Group releases TimeAccounting 2.1.1</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 14 Feb 2012 13:03:00 +0000</pubDate>
			
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			<title>Release Notes: Survey 2.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-survey-211/</link>
			<description>February 14, 2012 - OTRS Group releases Survey Module 2.1.1</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 14 Feb 2012 12:46:00 +0000</pubDate>
			
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			<title>Stabile Releases von OTRS Help Desk 3.1 und OTRS ITSM 3.1 glänzen mit neuem Generic Interface</title>
			<link>http://www.otrs.com/de/unternehmen/news/pressemeldungen/stabile-releases-von-otrs-help-desk-31-und-otrs-itsm-31-glaenzen-mit-neuem-generic-interface/</link>
			<description>Bad Homburg, 14. Februar 2012 +++ Die OTRS AG bietet ab sofort die stabilen Releases von OTRS Help...</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Press report</category>
			<category>Corporate news</category>
			<category>Pressemeldung</category>
			<category>OTRS Help Desk</category>
			<category>OTRS ITSM</category>
			
			
			<pubDate>Tue, 14 Feb 2012 12:01:00 +0000</pubDate>
			
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			<title>Release Notes: FAQ 2.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-faq-211/</link>
			<description>February 14, 2012 - OTRS Group releases FAQ Module 2.1.1</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 14 Feb 2012 10:26:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS ITSM 3.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-itsm-311/</link>
			<description>February 14, 2012 - OTRS releases OTRS ITSM 3.1.1</description>
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			<category>Release Note - OTRS ITSM</category>
			
			
			<pubDate>Tue, 14 Feb 2012 10:11:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-311/</link>
			<description>February 14, 2012 - OTRS Group releases OTRS Help Desk 3.1.1</description>
			<content:encoded><![CDATA[February 14, 2012 - OTRS releases OTRS Help Desk 3.1.1]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 14 Feb 2012 09:56:00 +0000</pubDate>
			
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			<title>Ivycorp steigert seine Service-Desk-Performance und Flexibiltät mit OTRS Help Desk</title>
			<link>http://www.otrs.com/de/unternehmen/news/pressemeldungen/ivycorp-steigert-seine-service-desk-performance-und-flexibiltaet-mit-otrs-help-desk/</link>
			<description>Cupertino, CA., 8. Februar 2012 - Die OTRS Gruppe has das amerikanische Technologieunternehmen...</description>
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			<category>Pressemeldung</category>
			<category>Press report</category>
			<category>Corporate news</category>
			
			
			<pubDate>Wed, 08 Feb 2012 17:36:00 +0000</pubDate>
			
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			<title>Release Notes: OTRS Help Desk 3.1.0 rc1</title>
			<link>http://www.otrs.com/de/open-source/community-news/release-notes/release-notes-otrs-help-desk-310-rc1/</link>
			<description>February 7, 2012 - OTRS Group releases OTRS Help Desk 3.1.0 rc1</description>
			<content:encoded><![CDATA[]]></content:encoded>
			<category>Release Note - OTRS Help Desk</category>
			
			
			<pubDate>Tue, 07 Feb 2012 09:20:00 +0000</pubDate>
			
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