OTRS Help Desk 3.1 OTRS Help Desk 3.1 Featuring the Generic Interface Read more
 

OTRS is the leading open-source Help Desk and IT Service Management (ITSM) solution used by thousands of organizations worldwide, enabling transparency and collaboration for service desk and customer support teams, including those implementing ITIL Best Practices. OTRS Group offers consulting, support, customization and hosting services.

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