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Focussing Service Quality

We are experts in best practice Servicedesk & ITIL® compliant IT Service Management solutions.

We offer leading service management solutions and combine long experience in business & best practices to assure success. You may rely on our sound standing expertise implementing and adopting our solutions according to your needs or providing 24/7 support. Open-source solutions based on OTRS are easy on your IT-budget - you save the total license costs.

  • OTRS - servicedesk solution
  • OTRS::ITSM - ITIL-compliant IT Service Management solution
  • SIRIOS - CERT & IT Security Incident Management solution

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