http://www.otrs.com/ OTRS News en http://www.otrs.com/ http://www.otrs.com/ OTRS News TYPO3 - get.content.right http://blogs.law.harvard.edu/tech/rss Tue, 15 May 2012 09:41:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-itsm-313/ May 15, 2012 - OTRS Group releases OTRS ITSM 3.1.3 Release Note - OTRS ITSM Tue, 15 May 2012 09:41:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-faq-212/ May 15, 2012 - OTRS Group releases FAQ Module 2.1.2 Release Note - OTRS Help Desk Tue, 15 May 2012 09:39:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-315/ May 15, 2012 - OTRS Group releases OTRS Help Desk 3.1.5 Release Note - OTRS Help Desk Tue, 15 May 2012 09:30:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-masterslave-125/ April 27, 2012 - OTRS Group releases OTRS MasterSlave 1.2.5 Release Note - OTRS Help Desk Fri, 27 Apr 2012 08:27:00 +0000 http://www.otrs.com/en/company/news/press-releases/otrs-help-desk-30-drives-mans-facility-management-at-full-speed/ Cupertino, CA - April 24, 2012 The OTRS Group has convinced MAN Truck & Bus AG of their services... Press Release Wed, 25 Apr 2012 12:30:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-314/ April 24, 2012 - OTRS Group releases OTRS Help Desk 3.1.4 Release Note - OTRS Help Desk Tue, 24 Apr 2012 08:19:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-note-survey-204/ March 29, 2012 - OTRS Group releases Survey Module 2.0.4 Release Note - OTRS Help Desk Tue, 27 Mar 2012 08:55:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-masterslave-121/ March 29, 2012 - OTRS Group releases the new module OTRS MasterSlave 1.2.1 Release Note - OTRS Help Desk Tue, 27 Mar 2012 08:45:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-313/ March 29, 2012 - OTRS Group releases OTRS Help Desk 3.1.3 Release Note - OTRS Help Desk Tue, 27 Mar 2012 08:20:00 +0000 http://www.otrs.com/en/company/news/press-releases/otrs-certifies-new-partners-in-brazil-and-portugal/ Cupertino, CA - March 27, 2012 - OTRS (www.otrs.com), the world's leading provider of open source... Press Release Partner News Tue, 27 Mar 2012 07:00:00 +0000 http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-tag-cloud/ Gives a quick overview on the “Tags” used for tickets. Tue, 20 Mar 2012 14:34:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-iphone-handle-111/ March 16, 2012 - OTRS Group releases iPhone Handle 1.1.1 Release Note - OTRS Help Desk Fri, 16 Mar 2012 09:13:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-3012/ March 13, 2012 - OTRS Group releases OTRS Help Desk 3.0.12 Release Note - OTRS Help Desk Tue, 13 Mar 2012 08:57:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-iphone-handle-110-beta1/ March 9, 2012 - OTRS Group releases iPhone Handle 1.1.0 beta1 Release Note - OTRS Help Desk Fri, 09 Mar 2012 07:00:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-312/ March 6, 2012 - OTRS Group releases OTRS Help Desk 3.1.2 Release Note - OTRS Help Desk Tue, 06 Mar 2012 09:03:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-itsm-312/ February 28, 2012 - OTRS releases OTRS ITSM 3.1.2 Release Note - OTRS ITSM Tue, 28 Feb 2012 10:41:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-survey-212/ February 28, 2012 - OTRS Group releases Survey Module 2.1.2 Release Note - OTRS Help Desk Tue, 28 Feb 2012 09:54:00 +0000 http://www.otrs.com/en/products/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-postmaster-filter-extension/ Allows to set a Follow-Up-PendingTime Postmaster-Filter Tue, 21 Feb 2012 10:54:00 +0000 http://www.otrs.com/en/products/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-agent-email-interface/ Makes it possible for an Agent to work with tickets via emails without using the web agent interface Tue, 21 Feb 2012 10:31:00 +0000 http://www.otrs.com/en/products/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-otrs-ticket-forms/ Defines forms, understood as a set of additional attributes (Dynamic Fields), for Telephone and... Tue, 21 Feb 2012 09:18:00 +0000 http://www.otrs.com/en/products/otrs-help-desk/features/otrs-feature-add-ons/feature-add-on-report-usage-of-text-templates/ Adds a new report in the statistic menu about the usage of text templates Mon, 20 Feb 2012 15:06:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-systemmonitoring-231/ February 14, 2012 - OTRS Group releases SystemMonitoring 2.3.1 Release Note - OTRS Help Desk Tue, 14 Feb 2012 13:15:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-timeaccounting-211/ February 14, 2012 - OTRS Group releases TimeAccounting 2.1.1 Release Note - OTRS Help Desk Tue, 14 Feb 2012 13:03:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-survey-211/ February 14, 2012 - OTRS Group releases Survey Module 2.1.1 Release Note - OTRS Help Desk Tue, 14 Feb 2012 12:46:00 +0000 http://www.otrs.com/en/company/news/press-releases/otrs-group-announces-the-release-of-otrs-help-desk-31-and-otrs-itsm-31-with-new-generic-interface/ Cupertino, CA, February 14, 2012 +++ The OTRS Group announces the releases of OTRS Help Desk 3.1... Pressemeldungen Eigene Meldungen Press Release OTRS Help Desk OTRS ITSM Tue, 14 Feb 2012 11:54:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-faq-211/ February 14, 2012 - OTRS Group releases FAQ Module 2.1.1 Release Note - OTRS Help Desk Tue, 14 Feb 2012 10:26:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-itsm-311/ February 14, 2012 - OTRS releases OTRS ITSM 3.1.1 Release Note - OTRS ITSM Tue, 14 Feb 2012 10:11:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-311/ February 14, 2012 - OTRS Group releases OTRS Help Desk 3.1.1 Release Note - OTRS Help Desk Tue, 14 Feb 2012 09:56:00 +0000 http://www.otrs.com/en/company/news/press-releases/ivycorp-boosts-service-desk-performance-and-flexibility-with-otrs-help-desk/ Cupertino, CA., February, 8, 2012 - The OTRS Group today announced that Ivycorp, a technology... Press Release Pressemeldungen Eigene Meldungen Wed, 08 Feb 2012 10:35:00 +0000 http://www.otrs.com/en/open-source/community-news/releases-notes/release-notes-otrs-help-desk-310-rc1/ February 7, 2012 - OTRS Group releases OTRS Help Desk 3.1.0 rc1 Release Note - OTRS Help Desk Tue, 07 Feb 2012 09:20:00 +0000