OTRS enables organizations of all sizes to provide innovative services.
We do this by helping organizations deploy OTRS, the leading open-source service innovation suite, for Help Desk, IT Service Management, and any other service-oriented solution. We provide OTRS as a managed service or an installed software solution and offer support, consulting and custom engineering to ensure productive and successful deployments of the OTRS suite or products.
OTRS as the platform of choice for innovative services.
We are committed to helping our customers run more efficiently with leading edge products for Help Desk, IT Service Management and other service-oriented solutions. We are a global organization, committed to service delivery, directly and with strategic partners. Building our products on an open-source platform enables the community to participate in the development of OTRS.