Recording: OTRS Help Desk 3.0 Inside Look

Presented by:

Oliver Marson - Senior OTRS Consultant
Sven Dey - OTRS Marketing Manager

Where: Webex Recording

Duration: 1 Hour

Language: English

Description:

Watch this webinar to get an inside look at the new features and functionality of OTRS 3.0, including a completely redesigned interface for a more powerful and dynamic user experience. You'll also see how we've optimized searching, reporting and accessibility to enable more productive and effective staff in every area of your business.

Since HR, Sales, Building Services and other business units are now using OTRS solutions to manage, monitor and support their daily operations, our customers require a robust, easy to use system that also includes the features and functionality required for technical support staff. This is exactly what we've achieved with OTRS 3.0.