Management Team

André Mindermann

Chief Executive Officer and Co-founder

André Mindermann is the co-founder and CEO of OTRS Group, and has build one of the world's most promising technology companies based on a popular Open Source project.

Paul Salazar

Vice President Global Sales & Marketing, General Manager USA

Paul Salazar is Vice President Global Sales & Marketing and General Manager of OTRS Inc., responsible for the growth and expansion of OTRS in North America.

Alejandro Torres Padilla

Managing Director OTRS Latin America

As Managing Director of OTRS S.A. de C.V., Alejandro Torres Padilla is responsible for growing OTRS user base and business in the latin american region.

Michiel Beijen

General Manager OTRS B.V.

Michiel Beijen is General Manager of OTRS B.V. in The Netherlands and responsible for growing the business in the benelux region.

Christopher Kuhn

Vice President Global Consulting

Christopher Kuhn is Vice President Global Consulting of OTRS Group and has strong experience in consulting organizations ranging from small non-profit organizations to Fortune 500 companies.

Sabine Riedel

Vice President Global Human Resources

Sabine Riedel is Vice President Global Human Resources and responsible for the strategic global Human Resource planning, recruiting and HR-development of the OTRS group.

Werner Siebecke

Vice President Global Managed Services

Werner Siebecke is Vice President Global Managed Services of OTRS Group and responsible for Global Managed Services (GMS) and internal IT.

Markus Esche

Director Custom Engineering

As Director Custom Engineering of OTRS Group Markus Esche is responsible for all custom development activities.

Manuel Hecht

Director Research & Development

As Director Research & Development of OTRS Group Manuel Hecht is responsible for all core product development activities regarding OTRS Help Desk and OTRS ITSM.