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Press Releases
Fast and Process Focused: OTRS 3.2 releasedOTRS Group announces the stable release of OTRS Help Desk 3.2 and OTRS ITSM 3.2. Read more |
Beta versions of OTRS 3.2 releasedCupertino, CA, January 8, 2013: OTRS Group has released another beta version of OTRS Help Desk 3.2 and OTRS ITSM 3.2. Highlights of the new version are the Customer Information Center and the possibility to define and map processes with the OTRS Help Desk Software. Read more |
OTRS AG registers Order Entry Record in the third quarter of 2012The OTRS AG (WKN A0S9R3) has set a new record in its corporate history. With an order entry of 1,147,008.50 Euro, an increase of more than 42 percent in comparison to last year’s quarter was achieved. Read more |
OTRS AG appoints Sabine Riedel to the Managing BoardBad Homburg, July 5, 2012: Sabine Riedel has been appointed to the Managing Board of the OTRS AG with immediate effect. Read more |
OTRS AG publishes annual statements for 2011 with a revenue increase of roundabout 6,3 per centBad Homburg, May 24, 2012: OTRS AG, the world's leading provider for Open Source Help Desk and IT Service Management (ITSM) solutions (WKN A0S9R3) generated in the fiscal year 2011 a sales revenue of 4,25 MM Euro after 4,0 MM Euro in the year before. This means an increase of revenue about 6,3 per cent. Read more |
OTRS Help Desk 3.0 drives MAN's Facility Management at full speedCupertino, CA - April 24, 2012 The OTRS Group has convinced MAN Truck & Bus AG of their services performing a professional upgrade to OTRS Help Desk 3.0. The international supplier of commercial vehicles and transport solutions uses the Help Desk system for their order coordination in the area of Facility Management. Read more |
OTRS Certifies New Partners in Brazil and PortugalCupertino, CA - March 27, 2012 - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL® V3 compatible IT Service Management (ITSM) solutions, today announces new OTRS certified systems integration partners in South America and Southern Europe. Read more |
OTRS Group Announces the Release of OTRS Help Desk 3.1 and OTRS ITSM 3.1 with new Generic InterfaceCupertino, CA, February 14, 2012 +++ The OTRS Group announces the releases of OTRS Help Desk 3.1 and OTRS ITSM 3.1 today, available for immediate download. Read more |
Ivycorp boosts service desk performance and flexibility with OTRS Help DeskCupertino, CA., February, 8, 2012 - The OTRS Group today announced that Ivycorp, a technology business based in Washington State, chose OTRS Help Desk to improve their customer service performance. Read more |
OTRS Certifies New Partners in Costa Rica and VenezuelaMexico City, D.F. November 29, 2011 - OTRS expands worldwide network of partnerships with Información y Tecnología de Centroamérica (ITCA) from Costa Rica and Beacon Software from Venezuela. Read more |
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