Sales North America +1 408 725 7501 | Europe +49 6172 6819 880 | Asia + 852 3690 1503
Skip navigation and go to main content
Press Releases
OTRS Launches 3.0 Beta with All-New GUIAugust 2, 2010 - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today launched the 3.0 beta of its help desk system, featuring a brand new Ajax-powered interface designed to dispatch help tickets 30 percent faster, under the most demanding... Read more |
OTRS Extends Help Desk to the iPhone and iPadJune 24, 2010 - OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today unveiled a sneak preview at the New York Digital Experience! show, of its iPhone and iPad app for mobile service management, empowering mobile workers to solve business... Read more |
Release Note: OTRS ITSM 2.0.3 - ITIL V3 Compatible IT Service Management (ITSM)June 22, 2010 -- The new stable release 2.0.3 of our ITIL V3 compatible IT Service Management (ITSM) solution OTRS ITSM has been successfully published today. Read more |
OTRS Help Desk Answered Toshiba Europe's CallJune 21, 2010 - OTRS (www.otrs.com), the leading open service innovation and delivery platform, with help desk and ITSM modules such as configuration and change management flexibly deployed by over 80,000 corporate customers worldwide, today announced that Toshiba Europe has deployed the OTRS Help Desk in its eleven call... Read more |
OTRS Continues Expansion with New Netherlands SubsidiaryJune 14, 2010 -- OTRS (www.otrs.com), the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the opening of its new headquarters in Leiden, The Netherlands, to serve its expanding presence in the Benelux region. Establishment of OTRS B.V. closely follows... Read more |
OTRS Launches Worldwide Partner ProgramMay 13, 2010 -- OTRS (www.otrs.com), the world's leading provider of open source IT Service Management (ITSM) and Help Desk solutions, today announced the launching of a worldwide partner program and major push in global markets. The company aims to build a network of certified ITSM integration partners in APAC and EMEA by the... Read more |
OTRS in Major Latin American ExpansionMay 5, 2010 - OTRS, the world's leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the opening of its new Mexico City headquarters and Jalisco development lab, together with the appointment of Alejandro Torres Padilla as the Managing Director for its Latin... Read more |
IT Service Management Solution OTRS:: ITSM 2.0 Released to General PublicApril 28, 2010 -- OTRS, the world's leading provider of open source IT service management (ITSM) solutions, today announced the general availability of OTRS::ITSM 2.0 (www.otrs.com/en/tools/demo/). The latest open source ITSM system is immediately available for download at www.otrs.com/en/download/software/. The new software,... Read more |
OTRS Has New International User ForumsApril 19, 2010 -- OTRS has introduced new international user forums driven by phpBB. As an added feature within our growing Community Offensive, OTRS is now supporting the community with user forums. Until now, the community has faired well in issues of development and user support via mailing lists. Now, we have heard the cry... Read more |
OTRS Names Paul Salazar to Manage International ExpansionApril 14, 2010 -- OTRS, the world's leading provider of open source Service Management and ITSM solutions, today announced the appointment of Paul Salazar as the General Manager of OTRS Inc.. Mr. Salazar will apply his wealth of experience in global markets to manage OTRS growth in North America and worldwide. Read more |
© 2012 OTRS Inc. All rights reserved. All other trademarks and copyrights are the property of their respective owners. |
