OTRS-

otrs AG

19925 Stevens Creek Blvd.
Cupertino, CA 95014-2358 USA

Phone: (408) 725 7501
Fax: (408) 725 8885

Chief Executive Officer: André Mindermann
Corporate Headquarters: Cupertino, CA

Tax No.: 64-0956016

E-Mail: enjoy@otrs.com

We have a number of documents in Acrobat Portable Document Format (PDF), a type that reproduces the exact look of a printed page. PDF documents are displayed through Acrobat Reader which may be downloaded free of charge.

GENERAL

The Terms of Use and other rules, guidelines, licenses and disclaimers posted via the Site or in connection with the Materials and Services constitute the entire agreement between OTRS Inc. and you with respect to your access to or use of the Site, Materials and Services superseding any prior agreements between you and OTRS Inc. on such subject matter (including any prior versions of the Terms of Use). You may also be subject to additional terms and conditions that may apply when you use other OTRS Inc. services, third party content or third party software. You may not assign or otherwise transfer the Terms of Use nor any right granted hereunder without OTRS Inc. prior written consent. If for any reason a court of competent jurisdiction finds any provision of the Terms of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the Terms of Use shall continue in full force and effect. Any failure by OTRS Inc. to enforce or exercise any provision of the Terms of Use or related right shall not constitute a waiver of that right or provision. The section titles used in the Terms of Use are purely for convenience and carry with them no legal or contractual effect.

INTELLECTUAL PROPERTY - LIMITED LICENSE - TRADEMARK INFORMATION

The Materials and Services, as well as their selection and arrangement, are protected by copyrights, trademarks, patents, trade secrets and all other intellectual property and proprietary rights (collectively, "Intellectual Property Rights"), and any unauthorized use of the Materials or Services may violate such laws and the Terms of Use. Except as expressly provided herein, OTRS Inc. do not grant any express or implied rights to use the Materials and Services. You agree not to copy, republish, frame, download, transmit, modify, adapt, create derivative works based on, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense or reverse engineer the Site, Materials or Services, any portions of the Site, Materials or Services or the selection and arrangement of the Site, Materials or Services, except as expressly authorized herein. The trademarks, logos and Service marks ("Marks") displayed on this Site are the property of OTRS Inc. or other third parties. You are not permitted to use the Marks without the prior written consent of OTRS Inc. or such third party that may own the Marks. ((otrs)) and the OTRS logo are trademarks of OTRS Inc.

LINKS TO THIRD PARTY SITES

The Site, Services or Materials may include links that will take you to other Sites outside of the Site ("Linked Sites"). The Linked Sites are provided by OTRS Inc. to you as a convenience and the inclusion of the links do not imply any endorsement by OTRS Inc. of any Linked Site. OTRS Inc. has no control of the Linked Sites and you therefore acknowledge and agree that OTRS Inc. is not responsible for the contents of any Linked Site, any link contained in a Linked Site or any changes or updates to a Linked Site. You further acknowledge and agree that OTRS Inc. is not responsible for any form of transmission (e.g. webcasting) received from any Linked Site.

DISCLAIMER- LIMITATION OF LIABILITY - INDEMNITY

This Web Site and all Web Site Information is provided "AS IS" and WITHOUT WARRANTY OR CONDITION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING THOSE REGARDING THE ACCURACY OR COMPLETENESS OF THE INFORMATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

IN NO EVENT WILL ANY MEMBER OF THE OTRS Inc. BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, LOST REVENUE OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF, THIS SITE OR ANY SITE LINKED TO WWW.OTRS.COM. WITHOUT LIMITING THE FOREGOING, NO MEMBER OF THE OTRS Inc. SHALL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OF THIS WEB SITE OR ANY WEB SITE INFORMATION WHETHER ARISING UNDER CONTRACT, NEGLIGENCE, TORT OR ANY OTHER LAW OR CAUSE OF ACTION.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to release, defend, indemnify and hold the OTRS Inc. harmless from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of this Web Site or any Web Site Information.