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Software

Download OTRS

Download OTRS::ITSM

Download SIRIOS

Alternative download servers

Download OTRS 2.3.1

Platform

MD5 Checksum

Download

SuSE Linux / OpenSuSE

SuSE Linux/openSUSE 10.0, 10.1, 10.2

3b97a166ca7fcef236591d338960389c

otrs-2.3.1-01.i386.rpm

SuSE Linux 9.1, 9.2, 9.3

5183699352b31aff58092b72fe488d46

otrs-2.3. 1-01 .i386.rpm

SuSE Linux 9.0

22cde4ffa942a82953c0103c8d78fa9b

otrs-2.3. 1-01 .i386.rpm

SuSE Linux 8.x

151ab83503074c9d4717c760a500c6e5

otrs-2.3. 1-01 .i386.rpm

SuSE Linux 7.3

0429568cd440744d3e22b47329f126f1

otrs-2.3. 1-01 .i386.rpm

RedHat Linux / Fedora Core

Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config

Fedora Core 4, 5, 6

2c34a6120b3d37c0ad99e21309d87c70

otrs-2.3. 1-01 .i386.rpm

Fedora Core 1, 2, 3

0492fd5aa70374eca41b36658dee369c

otrs-2.3. 1-01 .i386.rpm

RedHat Linux 8.0

0492fd5aa70374eca41b36658dee369c

otrs-2.3. 1-01 .i386.rpm

RedHat Linux 7.x

d161f489faec685d4c69910f7640b9a5

otrs-2.3. 1-01 .i386.rpm

Debian Linux

Install OTRS via Debian Portage (apt-get install otrs2).

Debian Package Search

Gentoo Linux

Install OTRS via Gentoo Portage (emerge otrs).

See Gentoo Linux WebCVS

Win32 Installer

Note: Updates from OTRS 2.1. to OTRS 2.2. are possible, please read FAQ#4200191

Win32

f807f5d20f5014ca0f7ee564cd0e397a

otrs-2.3.1-002-win32.exe

Source - tar.gz

tarball

d52430cbe274dd2c0283c633d4b88836

otrs-2.3.1.tar.gz

Source - tar.bz2

tar.bz2

c815d604ea4f505039c7900353df105a

otrs-2.3.1.tar.bz2

Source - zip

zip

820274e682fe89cd40b6605ef5c17e46

otrs-2.3.1.zip

Download OTRS 2.2.7

Platform

MD5 Checksum

Download

SuSE Linux / OpenSuSE

SuSE Linux/openSUSE 10.0, 10.1, 10.2

9660af5101f0bfee20073e7002438da9

otrs-2.2.7-01.i386.rpm

SuSE Linux 9.1, 9.2, 9.3

2a1431cb03776052b487ad5fd7c7c1d0

otrs-2.2.7-01.i386.rpm

SuSE Linux 9.0

af4eb0b586528719fa8f7af4867283ba

otrs-2.2.7-01.i386.rpm

SuSE Linux 8.x

cc54c6d0dad741a750f0e99b94ab25cd

otrs-2.2.7-01.i386.rpm

SuSE Linux 7.3

151acb57cb13eb13707e1f27c92520cd

otrs-2.2.7-01.i386.rpm

RedHat Linux / Fedora Core

Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config

Fedora Core 4, 5, 6

bab5e5179c5c00ea6a63efd999d61d62

otrs-2.2.7-01.i386.rpm

Fedora Core 1, 2, 3

bab5e5179c5c00ea6a63efd999d61d62

otrs-2.2.7-01.i386.rpm

RedHat Linux 8.0

d266b8a5f0ec45a0a43273027916abca

otrs-2.2.7-01.i386.rpm

RedHat Linux 7.x

5d2066d940238503d5a1060e5e905b6d

otrs-2.2.7-01.i386.rpm

Debian Linux

Install OTRS via Debian Portage (apt-get install otrs2).

Debian Package Search

Gentoo Linux

Install OTRS via Gentoo Portage (emerge otrs).

See Gentoo Linux WebCVS

Win32 Installer

Note: Updates from OTRS 2.1. toOTRS 2.2. are possible, please read FAQ#4200191

Win32

e6ae734c61ea73734ebcef7f866505ec

otrs-2.2.7-001-win32.exe

Source - tar.gz

tarball

1334b1f9149a45dca62c70a2a1fb7148

otrs-2.2.7.tar.gz

Source - tar.bz2

tar.bz2

7cbfb5d24c7640f56d23a3adc3e46bb6

otrs-2.2.7.tar.bz2

Source - zip

zip

68f2854a50bcf08ee830c10da029643c

otrs-2.2.7.zip

Download OTRS::ITSM 1.1.2

Connection to the Internet

MD 5 Checksum

Download

Installation guide

INSTALL-1.1.ITSM

If your OTRS is connected to the internet, you only
need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager.

3371f1867240c7a2162d8d9e19883a5b

GeneralCatalog 1.1.2

146ab17300be1e21bc6f510c44f0fe2d

LinkObject 1.1.2

c4f96ceae8ebe27f6e20f134fbbd3299

ImportExport 1.1.2

13cb0a7b3f12539c533681ccf7617819

ITSMCore 1.1.2

If your OTRS is not connected to the internet, you need to download these additional packages.

39d60f91c838c3de2441c2b3f87ec7c5

ITSMService 1.1.2

9fab5d18f88e9d2429b615b99ba66b82

ITSMTicket 1.1.2

1968fdd625825b47b746ca0b33a0cc2f

ITSMLocation 1.1.2

1e498f68a59c4ffbf96db16a48a22a05

ITSMConfigItem 1.1.2

d42dd2445b731c01b5ad3ca19703a68e

ITSMStats-1.1.2

Download OTRS::ITSM 1.0.7

Connection to the Internet

MD 5 Checksum

Download

Installation guide

INSTALL-1.0.ITSM

If your OTRS is connected to the internet, you only
need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager.

0aa8efe5626727db23fed01ddc284648

GeneralCatalog 1.0.7

ab8e71c5e68ff33a34c7c46fae87b992

LinkObject2 1.0.7

d9341a3d8623c55a4e0ab610b6c74ecc

ITSMCore 1.0.7

If your OTRS is not connected to the internet, you need to download these additional packages.

1f30a3342ac00dd8175cd05e726c1f9b

ITSMService 1.0.7

a83c6ba7d768288d8459bacdd9a54185

ITSMTicket 1.0.7

5390d53f9ad5d53e32238fd734d6fde1

ITSMLocation 1.0.7

708ebb386833f4a3f2f6d423047b698f

ITSMConfigItem 1.0.7

Download OTRS::ITSM 1.2.1

Beta-releases as well as release candidates are published for testing purposes only. We do not recommend to use a beta release or release candidates for productive operation.

Connection to the Internet

MD 5 Checksum

Download

Installation guide

INSTALL-1.2.1.ITSM

If your OTRS is connected to the internet, you only need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager.

2d4f439b9277c76affe66bc40190b1f7

GeneralCatalog 1.2.1

c1334fd7fc4d1355f89de51e5b8341fe

ITSMCore 1.2.1

If your OTRS is not connected to the internet, you need to download these additional packages.

19ecd43ed177f75049eb8eef691384d8

ITSMIncidentProblemManagement  1.2.1

6e187b1075213406ab623b192dbc400b

ITSMConfigurationManagement 1.2.1

03edeabad5b01c31bc9d2f2f3fdb6f73

ITSMServiceLevelManagement 1.2.1

d9b83faf07c1e4668fb1f0d867cd2387

ImportExport 1.2.1

Upgrading OTRS::ITSM 1.1 to OTRS::ITSM 1.2

2e97fb688e53f4cfa0b020324a39744b

ITSMUpgradeTo 1.2.1

Öffentlicher FAQ

FAQ Upgrading to OTRS::ITSM 1.2.1


Download SIRIOS

The CERT- and IT Security Team solution SIRIOS is based on OTRS 2.1. or OTRS 2.0. To run SIRIOS please install OTRS first. Then install the following packages.

Release

Package Description

Download

SIRIOS 2.1.3

SIRIOS core system

SIRIOS 2.1.3

EISPP compliant advisory authoring and publishing system

Advisory module 2.1.2

Artefact-database, a central repository to store logfiles, exploits, binaries etc.

Artefact database 2.1.2

Categorization tree for IT Products

System category tree 2.1.2

IODEF compliant Incident Tracking Module

Incident module 2.1.2

Vulnerability database ( CVE & OSVDB compliant)

Vulnerability database 2.1.4

Module to monitor changes in online ressources

Web Watcher 2.1.1

A viewer for IDMEFs reported by Intrusion Detection Systems

IDMEF console 2.1.2

This module is required by the IDMEF console.

XML2 1.0.5

Download Server (und Mirror)

Protocol

Location

Download server

FTP

Germany/Hamburg

ftp://ftp.otrs.org/pub/otrs/

Germany/Göttingen

ftp://ftp.gwdg.de/pub/misc/otrs/

Canada/Toronto

ftp://ftp.samurai.com/pub/otrs/

HTTP

Germany/Hamburg

http://ftp.otrs.org/pub/otrs/

Germany/Göttingen

http://ftp.gwdg.de/pub/misc/otrs/

Germany/Düsseldorf

http://mirror.xaranet.de/otrs/

Austria/Vienna

http://mirror.globalcore.net/otrs/

rsync

Germany/Göttingen

rsync://ftp.gwdg.de/pub/misc/otrs/

German VersionReferencesFAQJobsDemo