Download
Software
Download OTRS 2.4.7
Platform | MD5 Checksum | MANUAL | Download |
SuSE Linux / OpenSuSE | |||
SuSE Linux/openSUSE 11.0, 11.1 | 64d6f67049c4b147601545460f3d9897 | ||
SuSE Linux/openSUSE 10.0, 10.1, 10.2, 10.3 | fe310dd5c0d0bb800dccc1e970afeaa9 | ||
SuSE Linux 9.1, 9.2, 9.3 | 24ce79ad1abf3ee7b3a1727af8833de9 | ||
SuSE Linux 9.0 | 9688f2c41f03d59ea69beb8f8705c28f | ||
SuSE Linux 8.x | 15a26ee60b17b871b315e816c0634dfa | ||
SuSE Linux 7.3 | b0bc7d2135431694e515515aedcb021c | ||
RedHat Linux / Fedora Core | |||
Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config | |||
Fedora Core 4, 5, 6,7,8,9 | 578070ba8ddf62074eab0f43d17d5d3d | ||
Fedora Core 1, 2, 3 | 578070ba8ddf62074eab0f43d17d5d3d | ||
RedHat Linux 8.0 | 6e02958ff98d56e09c36730852fe6dfe | ||
RedHat Linux 7.x | df273a147c9313ce8a4e46098131ab2b | ||
Debian Linux | |||
Install OTRS via Debian Portage (apt-get install otrs2). | |||
Gentoo Linux | |||
Install OTRS via Gentoo Portage (emerge otrs). | |||
Win32 Installer | |||
Please note that our Win32 version has not yet undergone thorough tests for production-awareness. Updates from OTRS 2.3.* and 2.4.* are possible, please read FAQ#4200351 | |||
Win32 | 0663b2e320f49eced27cd19e9de4b268 | ||
Win32 (inkl. mod_perl) | 9440d68226f51a7b345132d25a11f1e3 | ||
Source - tar.gz | |||
tarball | 1295255918f32150b35b73df1afd0b0c | ||
Source - tar.bz2 | |||
tar.bz2 | d233b500ec996c00b284ce1d241ea172 | ||
Source - zip | |||
zip | f786229c8410435fd57630235d2fad24 | ||
Download OTRS 2.3.5
Platform | MD5 Checksum | Download |
SuSE Linux / OpenSuSE | ||
SuSE Linux/openSUSE 10.0, 10.1, 10.2, 10.3, 11.0, 11.1 | 3ef3239fb04168d834b553d77123404f | |
SuSE Linux 9.1, 9.2, 9.3 | 8f6ca387f28333d96c83d1969128f48d | |
SuSE Linux 9.0 | ce2a1c5217702bd9170ea4f0a0869395 | |
SuSE Linux 8.x | f2a4a86545c575140228f34114bfaaca | |
SuSE Linux 7.3 | 8709ced8e72d8108da8ef7d512b5a042 | |
RedHat Linux / Fedora Core | ||
Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config | ||
Fedora Core 4, 5, 6 | 519a643a8f58f4403b200a0504ef3fe3 | |
Fedora Core 1, 2, 3 | 519a643a8f58f4403b200a0504ef3fe3 | |
RedHat Linux 8.0 | 1eac5ea54ba799c52b67ba2156fbe989 | |
RedHat Linux 7.x | a5720f3aa2813b89921bb490e6f35e0a | |
Debian Linux | ||
Install OTRS via Debian Portage (apt-get install otrs2). | ||
Gentoo Linux | ||
Install OTRS via Gentoo Portage (emerge otrs). | ||
Win32 Installer | ||
Note: Updates from OTRS 2.2. to OTRS 2.3. are possible, please read FAQ#4200301 | ||
Win32 | 5c2c5e84cf41d556868387c33e56f508 | |
Source - tar.gz | ||
tarball | fd5f96d664c98cba19c1d07270ad2287 | |
Source - tar.bz2 | ||
tar.bz2 | c07dcabfb6d001a5cacee71a2a7fc1cf | |
Source - zip | ||
zip | d90a164e4fd4453a4240730fe964514d | |
Download OTRS::ITSM 1.3.2
Running the stable releases of OTRS::ITSM 1.3 requires the installation of OTRS 2.4.
Connection to the Internet | MD 5 Checksum | Download |
Installation guide | ||
If your OTRS is connected to the internet, you only need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager. | 8777e872e93ff8bdfb3364ff63cc2a2a | |
5e6cfced0b41781614bb1616fa04f8f3 | ||
If your OTRS is not connected to the internet, you need to download these additional packages. | f961f6a5f084eae4ddb569863d6d30a4 | |
5e1f0396e0c6dbc2558067f9303f1e71 | ||
ab2766871dcfcb3ad4357001744730d2 | ||
b965e3522b7e3d0d89ab3f20d4d4eaee | ||
If you have OTRS::ITSM 1.0 or OTRS::ITSM 1.1 installed, have a look at this FAQ article to upgrade your system to OTRS::ITSM 1.2 first, before you upgrade to OTRS::ITSM 1.3 | Public FAQ | |
If you have OTRS::ITSM 1.2 installed, you first need to upgrade your OTRS Framework to OTRS 2.4. After that you can follow the steps in section 2 of this document (Installation OTRS::ITSM 1.3). For more information follow this link: | Public FAQ | |
Download OTRS::ITSM 1.2.3
Running the stable releases of OTRS::ITSM 1.2 requires the installation of OTRS 2.3.
Connection to the Internet | MD 5 Checksum | Download |
Installation guide | ||
If your OTRS is connected to the internet, you only need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager. | c99c5da6042ad06ef45b3b6d961fbd6c | |
696d096f341e4d7c5e85ef95ab18a243 | ||
If your OTRS is not connected to the internet, you need to download these additional packages. | 5c65090e5d33e8e3f364cd221b485eaa | |
8eb8245d593074fa618fd2bd158d7a8b | ||
cf9336825257bbe19aa6a4f464f437fb | ||
9ce01cf2818e274c7d4b3ad862ea621b | ||
Upgrading OTRS::ITSM 1.1 to OTRS::ITSM 1.2 | f5d016909cedff84765933231011caf9 | |
Public FAQ | ||
Download SIRIOS 2.2.1
The CERT- and IT Security Team solution SIRIOS is based on OTRS 2.3. To run SIRIOS please install OTRS first. Then install the following packages.
Release | MD 5 Checksum | Download |
| SIRIOS core system | |
353334815b447790757b157edc9a6a34 | ||
EISPP compliant advisory authoring and publishing system | ||
25b1ebc29a457d7346d0a65b56fb1b07 | ||
Artefact-database, a central repository to store logfiles, exploits, binaries etc. | ||
5ab074a2411d08e0477d5893c3ca356a | ||
IODEF compliant Incident Tracking Module | ||
bea8712f256c06bb196011d67859f3f7 | ||
Vulnerability database ( | ||
be8df8dffca26b63dcfe6ce4c6f04501 | ||
Module to monitor changes in online ressources | ||
f6df676ccb05012096636c79a19af400 | ||
A viewer for IDMEFs reported by Intrusion Detection Systems | ||
b9e85367b36d692de997f001f6cf01f4 | ||
This module is required by the IDMEF console | ||
298958343eab5437d71f5477c62f57c4 |
Download Server (and Mirrors)
Protocol | Location | Download server |
FTP | Germany/Hamburg | |
Germany/Göttingen | ||
Canada/Toronto | ||
HTTP | Germany/Hamburg | |
Germany/Göttingen | ||
Germany/Düsseldorf | ||
Austria/Vienna | ||
rsync | Germany/Göttingen |