Download

Software

Plattform	MD5 Checksumme	Download
SuSE Linux / OpenSuSE
SuSE Linux/openSUSE 10.0, 10.1, 10.2	5e37170af0b4113cf766f20b36cc40ea	Get it
SuSE Linux 9.1, 9.2, 9.3	1754dee722c596005c524f1265185f82	Get it
SuSE Linux 9.0	6a866f2613b4a148bf6b838c63084c81	Get it
SuSE Linux 8.x	aad7740d5813d782d0f7c0b582d17e2d	Get it
SuSE Linux 7.3	0b5d3d13042cef708a81e9d3e8974f27	Get it
RedHat Linux / Fedora Core
Hinweis: wenn Sie Fedora Core verwenden, deaktivieren Sie SELINUX in /etc/selinux/config
Fedora Core 4, 5, 6	9f1293b25033e84ae05371087c8c9db2	Get it
Fedora Core 1, 2, 3	9f1293b25033e84ae05371087c8c9db2	Get it
RedHat Linux 8.0	d728ad829c6dcb43e21faa8c954fb448	Get it
RedHat Linux 7.x	f43381c9bfe1cb86d032c9068507d649	Get it
Debian Linux
Install OTRS via Debian Portage (apt-get install otrs2).	Debian Package Search
Gentoo Linux
Install OTRS via Gentoo Portage (emerge otrs).	See Gentoo Linux WebCVS
Win32 Installer
Hinweis: Updates von OTRS 2.1. und OTRS 2.2. sind möglich, bitte lesen Sie FAQ#4200191
Win32	74d832a585ea063f0a0d8bc27196fd3b	Get it
Source - tar.gz
tarball	85848aaf164643613fb1d3535018de17	Get it
Source - tar.bz2
tar.bz2	84de267a6ba07eeb7c489d8e1809b388	Get it
Source - zip
zip	22b1ab98c7c55885c4e276b8bbca065b	Get it

Platform	MD5 Checksum	Download
SuSE Linux / OpenSuSE
SuSE Linux/openSUSE 10.0, 10.1, 10.2	ce49ca13a926a87497d40cc80322b39f	Get it
SuSE Linux 9.1, 9.2, 9.3	50323100f628bc90e8e4e46d068fa647	Get it
SuSE Linux 9.0	80900490ea8faf9b09259bd036b3cff7	Get it
SuSE Linux 8.x	31fcfad4198f99c7c41e97553caa4f07	Get it
SuSE Linux 7.3	479a638851ceeefdd505f6f7e268d443	Get it
RedHat Linux / Fedora Core
Note, if you use Fedora Core, you need to disable SELINUX in /etc/selinux/config
Fedora Core 4, 5, 6	f1164880023a0ffb9e685b6c9ccc27fd	Get it
Fedora Core 1, 2, 3	f1164880023a0ffb9e685b6c9ccc27fd	Get it
RedHat Linux 8.0	fab520588f27ac53de9effea15b98f4b	Get it
RedHat Linux 7.x	1497bfab4c25b78de1df6931f59e229b	Get it
Debian Linux
Install OTRS via Debian Portage (apt-get install otrs2).	Debian Package Search
Gentoo Linux
Install OTRS via Gentoo Portage (emerge otrs).	See Gentoo Linux WebCVS
Win32 Installer
Note: Updates from OTRS 2.1. to OTRS 2.2. are possible, please read FAQ#4200191 http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=191
Win32	fdb35ae2d90f9732e66f44c50c28628f	Get it
Source - tar.gz
tarball	5187414d8ea2f36e694796bc4f0052d1	Get it
Source - tar.bz2
tar.bz2	c4966746d152deb8dc4761f469992161	Get it
Source - zip
zip	51dc03a2beb5de0e20bc602f2e0eca98	Get it

Requires OTRS 2.3 to be installed first.

Connection to the Internet	MD 5 Checksum	Download
Installation guide		INSTALL-1.2 ITSM

If your OTRS is connected to the internet, you only need to install the following packages. The packages mentioned below can be installed later by using the OTRS package manager.	c99c5da6042ad06ef45b3b6d961fbd6c	GeneralCatalog 1.2.3
	696d096f341e4d7c5e85ef95ab18a243	ITSMCore 1.2.3

If your OTRS is not connected to the internet, you need to download these additional packages.	5c65090e5d33e8e3f364cd221b485eaa	ITSMIncidentProblemManagement 1.2.3
	8eb8245d593074fa618fd2bd158d7a8b	ITSMConfigurationManagement 1.2.3
	cf9336825257bbe19aa6a4f464f437fb	ITSMServiceLevelManagement 1.2.3
	9ce01cf2818e274c7d4b3ad862ea621b	ImportExport 1.2.3

Upgrading OTRS::ITSM 1.1 to OTRS::ITSM 1.2	f5d016909cedff84765933231011caf9	ITSMUpgradeTo 1.2.3
Upgrading OTRS::ITSM 1.1 to OTRS::ITSM 1.2	Öffentlicher FAQ	FAQ Upgrading to OTRS::ITSM 1.2

The CERT- and IT Security Team solution SIRIOS is based on OTRS 2.3. To run SIRIOS please install OTRS first. Then install the following packages.

Release	MD 5 Checksum	Download
SIRIOS 2.2.1	SIRIOS core system	SIRIOS 2.2.1
	353334815b447790757b157edc9a6a34
	EISPP compliant advisory authoring and publishing system	Advisory module 2.2.1
	25b1ebc29a457d7346d0a65b56fb1b07
	Artefact-database, a central repository to store logfiles, exploits, binaries etc.	Artefact database 2.2.1
	5ab074a2411d08e0477d5893c3ca356a
	IODEF compliant Incident Tracking Module	Incident module 2.2.1
	bea8712f256c06bb196011d67859f3f7
	Vulnerability database ( CVE & OSVDB compliant)	Vulnerability database 2.2.1
	be8df8dffca26b63dcfe6ce4c6f04501
	Module to monitor changes in online ressources	Web Watcher 2.2.1
	f6df676ccb05012096636c79a19af400
	A viewer for IDMEFs reported by Intrusion Detection Systems	IDMEF console 2.2.1
	b9e85367b36d692de997f001f6cf01f4
	This module is required by the IDMEF console	XML2 2.2.1
	298958343eab5437d71f5477c62f57c4

Protocol	Location	Download server
FTP	Germany/Hamburg	ftp://ftp.otrs.org/pub/otrs/
	Germany/Göttingen	ftp://ftp.gwdg.de/pub/misc/otrs/
	Canada/Toronto	ftp://ftp.samurai.com/pub/otrs/
HTTP	Germany/Hamburg	http://ftp.otrs.org/pub/otrs/
	Germany/Göttingen	http://ftp.gwdg.de/pub/misc/otrs/
	Germany/Düsseldorf	http://mirror.xaranet.de/otrs/
	Austria/Vienna	http://mirror.globalcore.net/otrs/
rsync	Germany/Göttingen	rsync://ftp.gwdg.de/pub/misc/otrs/