Press Releases
Release-Note: OTRS 2.3.0 beta4 (Bora Bora)
The beta release of OTRS 2.3.0 beta4 (Codename: Bora Bora) has been published today. This release focusses on substantial performance gains. The basis to run OTRS::ITSM the first ITIL compliant IT service management solution on open-source basis remains OTRS 2.2.x.
Release-Note: OTRS::ITSM 1.2 beta1 (Whitehaven Beach)
The stable release of OTRS::ITSM 1.2 (Codename: Whitehaven Beach) has been published today. With 55.000 installations in 26 languages, OTRS is the fundamental basis to OTRS::ITSM. It is the first ITIL compliant open-source IT service management solution available and supports the ITIL service support processes Incident management, problem management and configuration management. Please read more on the official release announcement.
Release-Note: OTRS 2.3.0 beta3 (Bora Bora)
The beta release of OTRS 2.3.0 beta3 (Codename: Bora Bora) has been published today. This release focusses on substantial performance gains. The basis to run OTRS::ITSM the first ITIL compliant IT service management solution on open-source basis remains OTRS 2.2.x.
Release-Note: OTRS 2.2.7 (Ipanema Beach)
The release of OTRS 2.2.7 (Codename: Ipanema Beach) has been published today. With more than 55.000 installations in 26 languages, OTRS is the worldleading help-desk solution. OTRS 2.2 or higher is also the basis to run the first ITIL compliant open-source IT service management solution OTRS::ITSM. Please read the official announcement.
Release-Note: OTRS::ITSM 1.0.7 (Whitehaven Beach)
The stable release of OTRS::ITSM 1.0.7 (Codename: Whitehaven Beach) has been published today. With 55.000 installations in 26 languages, OTRS is the fundamental basis to rund OTRS::ITSM. It is the first ITIL compliant open-source IT service management solution available and supports the ITIL service support processes Incident management, problem management and configuration management. Please read more on the official release announcement.