Release Note: FAQ 2.0.91

December 20, 2011 -- OTRS, the world's leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, announces the first beta release of the FAQ module for OTRS 3.1.

 

Release Details

  • Release name: FAQ 2.0.91
  • Release type: beta
  • Release date: Dec 20, 2011
 
 
 

 

Release Schedule

  • Beta1: Dec 20, 2011
  • Beta2: Jan 13, 2012
  • Beta3: Jan 31, 2012
  • Stable release: Feb 7, 2012
 
 
 
 

What's New

  • Ported code to the OTRS 3.1 framework
  • Updated Japanese Translation, thanks to Kaoru Hayama!

Bug Fixes

  • Bug# 7833 - FAQ-Import does not work.
  • Bug# 7948 - FAQ Picture Upload creates more than one approval tickets.

Important for upgrading

Automatic Installation/Upgrade

Please refresh your repository listing via the package manager and choose install/upgrade from the online repository section.

Manual Installation/Upgrade

For installations without internet access, please download the package from our FTP server and install it via the package manager.

Download

FAQ 2.0.91

Feedback and Bugreporting

Although have always gone through a comprehensive testing cycle, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think by sending us an email to: [ sales at otrs.com ] or by filing a bug in Bugzilla.

Professional Services

OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.

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Community Support

Leverage the various OTRS Community sources to get involved: