Release Note: FAQ 2.1.0 beta3

January 31, 2012 -- OTRS, the world's leading provider of open source Help Desk and ITIL^® V3 compliant IT Service Management (ITSM) solutions, announces the third beta release of the FAQ module for OTRS 3.1.

Release Details

Release name: FAQ 2.0.93
Required OTRS Release: OTRS Help Desk 3.1.0.beta3 or higher
Recommended OTRS Release: OTRS Help Desk 3.1.0.beta5 or higher
Release type: beta
Release date: Jan 31, 2012

Release Schedule

Beta1: Dec 20, 2011
Beta2: Jan 17, 2012
Beta3: Jan 31, 2012
Stable release: Feb 14, 2012

Content

Bug Fixes

Bug# 8123 - FAQ approval ticket is created again, even if there is still an existing open approval ticket.

Important for upgrading

Automatic Installation/Upgrade

Please refresh your repository listing via the package manager and choose install/upgrade from the online repository section.

Manual Installation/Upgrade

For installations without internet access, please download the package from our FTP server and install it via the package manager.

Download

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Feedback and Bugreporting

Although have always gone through a comprehensive testing cycle, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think by sending us an email to: [ sales at otrs.com ] or by filing a bug in Bugzilla.

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