Although have always gone through a comprehensive testing cycle, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think by sending us an email to: [ sales at otrs.com ] or by filing a bug in Bugzilla.
Automatic Installation / Upgrade
Refresh your repository listing via the OTRS package manager and choose install/upgrade from the online repository section.
For installations without internet access, please download the bundle package from our FTP server and install it via your OTRS package manager (bundle package installation).
OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.