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Automatic Installation/Upgrade
Please refresh your repository listing via the package manager and choose install/upgrade from the online repository section.
Manual Installation/Upgrade
For installations without internet access, please download the package from our FTP server and install it via the package manager.
Although have always gone through a comprehensive testing cycle, your feedback is our most valuable asset. As always, you' re encouraged to tell us what you think by sending us an email to: [ sales at otrs.com ] or by filing a bug in Bugzilla.
OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.
Get professional service support
Leverage the various OTRS Community sources to get involved: