Managed OTRS

Save time and money with Managed OTRS. If your organization wants a fully functional and supported OTRS environment for a fraction of the cost of an internally managed solution, the experts at OTRS Group can help. Choose Managed OTRS and let us install, host, manage, monitor and support your OTRS environment - for less than the cost of a full time employee.

Benefits

Rapid setup and "Ready2Go" Configuration
Reliable managed hosting with unparalleled service and expertise
Excellent cost/value ration - zero CapEx and controlled OpEx
Up to 24x7 access to our support and service experts
Access to a range of IT Service Management capabilities and our extensive Knowledge Base

Plans & Pricing

Download Brochure - USD Pricing

Download Brochure - EUR Pricing

Features

Dedicated hosted server(s) in OTRS enterprise-class data centers
SSL/VPN Encrypted access to your OTRS application and database(s)
Multi-redundant, high capacity connectivity to major Internet providers
ITIL-compatible Service Operation and Service Management

Detailed features overview

OTRS has greatly improved our quality of customer service... our savings on licenses, maintenance and support, are in the high six figures. The savings we had projected have already been realized - the ROI is there.

Toshiba Europe