Best Practice Editions are tailored for businesses looking for a production-ready Help
Desk or ITSM solution. They are fully supported and are offered as an On Premise or
Secure Cloud solution bundle.

Starts at $US 950 / 695 EUR per Month

OTRS Help Desk Editions

OTRS ITSM Editions

Details

        On Premise

Details

      Secure Cloud

Details

      On Premise

Details

      Secure Cloud
 
  • 100% Open Source (AGPL)
  • Ready2Go implementation / Setup
  • Service Subscription
  • Minor Release Upgrades
  • Training
  • Exclusive access to Feature Add-Ons
  • Customized extensions allowed

Additional benefits with Secure Cloud

  • Optimize OpEx save CapEx
  • ISO/IEC 27001 certified data center
  • Functional Application Administration
  • 100% Open Source (AGPL)
  • ITIL®V3 compliant (PinkVERIFY)
  • Ready2Go implementation / Setup
  • Service Subscription
  • Minor Release Upgrades
  • Training
  • Exclusive access to Feature Add-Ons
  • Customized extensions allowed

Additional benefits with Secure Cloud

  • Optimize OpEx save CapEx
  • ISO/IEC 27001 certified data center
  • Functional Application Administration
 
 
 
 

 

OTRS OnDemand

An out-of-the-box cloud solution for small businesses at low costs, hosted by OTRS Group

Starts at $US 19/Seat


  • 100% Open Source (AGPL)
  • Ready2Go OTRS Help Desk
  • Configuration Wizard
  • Pack&Go
  • Operation in a Secure Cloud
  • Low cost
 
 
 

 

OTRS Services

Already implemented OTRS and are looking for professional services to extend your systems capabilities?