Best Practice Editions

OTRS Group's Best Practices for implementing and maintaining an enterprise-ready help desk solution are the fastest and easiest way to get started with OTRS. Organizations of all sizes benefit from a combination of consulting, support and training tailored to specific needs and budget.

 

Starts at $US 950 / 695 EUR per Month

OTRS Help Desk Editions

OTRS ITSM Editions

On Premise

Secure Cloud

On Premise

Secure Cloud

 
  • 100% Open Source (AGPL)
  • Ready2Go implementation / Setup
  • Service Subscription
  • Minor Release Upgrades
  • Training
  • Exclusive access to Feature Add-Ons
  • Customized extensions allowed

Additional benefits with Secure Cloud

  • Optimize OpEx save CapEx
  • ISO/IEC 27001 certified data center
  • Functional Application Administration
  • 100% Open Source (AGPL)
  • ITIL®V3 compliant (PinkVERIFY)
  • Ready2Go implementation / Setup
  • Service Subscription
  • Minor Release Upgrades
  • Training
  • Exclusive access to Feature Add-Ons
  • Customized extensions allowed

Additional benefits with Secure Cloud

  • Optimize OpEx save CapEx
  • ISO/IEC 27001 certified data center
  • Functional Application Administration