Managed OTRS

Begin simply and easily and without needing your own IT resources. Save time and money with Managed OTRS. We will provide you with a fully functional and supported OTRS Help Desk software and/or OTRS IT Service Management software environment for a fraction of the cost of an internally managed solution.

Managed OTRS
Platinum

Managed OTRS
Gold

The individually dedicated
SaaS solution with consulting and support

Enterprise Level Managed Services

Managed OTRS
Silver


The individual SaaS solution with
consulting and support

+ Dedicated server
+ ISO 27001 certified
+ Optional VPN-access
+ Clustering is possible

+ Dedicated server
+ High-availability
   environment
+ 24/7 support
+ 30 minutes response
    time
+ Technical Service
    Manager

From 990 EUR
From $1,250

From 1.890 EUR
From $2,499

From 3.490 EUR
From $4,390

OTRS OnDemand

The perfect self-service start

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Benefits:

  • Standard configured OTRS
  • Pre-build scenarios for most industry sectors
  • Immediate start with Setup Wizard
  • Scalable monthly pricing

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Benefits:

  • Custom configuration
  • Professional Support and consulting
  • ITSM-Module
  • Import of customer data and LDAP support
  • Active Directory Integration
  • Unlimited Email sender addresses, ticket/ attachment saving and responsibilities