Archivo

May 22, 2013

New releases OTRS Help Desk 3.2.7. and OTRS ITSM 3.2.5, New OTRS Windows Installer 3.0 , Browser Survey for OTRS 3.3, Webinar “Process Management with OTRS“, New OTRS Feature Add-On: TagCloud, Next Public Trainings

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April 2, 2013

New Patch Level Releases Available – Update Recommended, Register for our free Webinar “Process Management with OTRS“, Subscriptions are now called Service Contracts, OTRS Feature Add-On Spotlight: Ticket Watchlist, Sign up before we fill up - OTRS Administrator Training in Atlanta, Did you Know ...? There is a Manual on how to...

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March 5, 2013

Now Available: OTRS Help Desk 3.2.2 and OTRS ITSM 3.2.2, Test Systems for OTRS 3.2 Available, Spotlight: OTRS Process Management Module, Pimp your OTRS – New OTRS Feature Add-Ons, Only a few spots left: OTRS Administrator Training in April in Atlanta, USA, Did you Know ...? OTRS Releases are named after beautiful beaches.

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January 15, 2013

Test it Now – OTRS Help Desk 3.2 Beta5 and OTRS ITSM 3.2 Beta3, Managed OTRS, Last Chance to Register: Webinar "Customer Service Connector SugarCRM-OTRS", New OTRS Feature Add-On “OTRS MyServices“, Next OTRS public trainings

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December 4, 2012

Already Available: OTRS Help Desk 3.2.0 Beta3 and OTRS ITSM 3.20 Beta1, OTRS Extension Modules for OTRS 3.2, End of Services for OTRS 2.4, Webinar about the Customer Service Connector SugarCRM-OTRS, Next Public Trainings

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November 6, 2012

First Beta Version of OTRS 3.2 is Live, Webinar about Customer Service Connector, Extended Special Offer until December 31, Last Places Available – OTRS Administrator Training in Hong Kong, Survey: Training locations

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October 9, 2012

Die OTRS-ID, New OTRS Feature Add-Ons: CI Columns and Dashboard Queue Overview, The Customer Service Connector SugarCRM-OTRS, First International OTRS Administrator Training in Hong Kong, Professional, hip, open-minded, reliable – How do you see the OTRS Group?

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August 28, 2012

OTRS Feature Add-Ons for free, Now available: OTRS Help Desk 3.1.9, OTRS ITSM 3.1.6 and SystemMonitoring 2.3.3, New OTRS Feature Add-On: TicketQueueSelection, Customer Spotlight: Ridan, OTRS Administrator-Trainings worldwide

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July 31, 2012

Sabine Riedel strengthens the Managing Board of OTRS AG, New OTRS Feature Add-Ons, Customer Spotlight: CyberSecurity Malaysia, Next Partner Certification for Region EMEA in September

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June 26, 2012

OTRS Help Desk 3.1.7 now available, OTRS MasterSlave 1.2.8 released, New OTRS Feature Add-Ons, OTRS Partner Program: Upcoming Certifications 2012, OTRS Feature Add-On-Spotlight: Storing LDAP Attributes

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