Developing with Open Source

OTRS-based solutions are true Open Source technology. Businesses can optimize Total Cost of Ownership and leverage the benefits of fully accessible source code and an open development model.

Enjoy the Freedom

  • Unlimited use of the OTRS software
  • Freely available source code
  • Rapid development of new modules and functionalities
  • Manufacturer independent
  • Flexible to changes

Be Creative

  • Alternative solution scenarios
  • Backed by OTRS Consulting Services (link to page) for complex development needs
  • Rapid development of new modules and functionalities
  • Innovative and intelligent solutions for result-based outcomes

Reduce Costs

  • Save time and development costs
  • Avoid recurring maintenance costs by transferring to OTRS standards
  • Short periods of amortization
  • No licensing fees
 

Join the OTRS developers community