OTRS Launches Worldwide Partner Program

May 2010

Certification Program Extends Reach of OTRS Services in Key Markets around the Globe   May 13, 2010 — OTRS (www.otrs.com), the world’s leading provider of open source IT Service Management (ITSM) and Help Desk solutions, today announced the launching of a worldwide partner program and major push in global markets. The company aims to build

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OTRS in Major Latin American Expansion

May 2010

Opens Mexico City HQ and Jalisco Development Lab; Names Managing Director for Latin America   May 5, 2010 — OTRS, the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the opening of its new Mexico City headquarters and Jalisco development lab, together with the appointment of

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