OTRS Extends Help Desk to the iPhone and iPad

June 2010

Free Open Source OTRS App Delivers 24/7 Mobile Service Management   June 24, 2010 — OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today unveiled a sneak preview at the New York Digital Experience! show, of its iPhone and iPad app for mobile service management,

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OTRS Help Desk Answered Toshiba Europe’s Call

June 2010

New Open Source OTRS Help Desk Nets Six-Figure Savings for Toshiba   June, 2010 — OTRS (www.otrs.com), the leading open service innovation and delivery platform, with help desk and ITSM modules such as configuration and change management flexibly deployed by over 80,000 corporate customers worldwide, today announced that Toshiba Europe has deployed the OTRS Help

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OTRS Continues Expansion with New Netherlands Subsidiary

June 2010

OTRS B.V. to Support Growing Benelux Presence   June 14, 2010 — OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the opening of its new headquarters in Leiden, The Netherlands, to serve its expanding presence in the Benelux region. Establishment of OTRS B.V.

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