OTRS Launches Website for Fast-Growing User Community in Spain and Latin America

December 2010

OTRS expands worldwide network of partnerships with five new OTRS Systems Integration partners   CUPERTINO, CA – December 17, 2010 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced the launch of an OTRS website for Spanish speaking users at https://www.otrs.com/es/. The new

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OTRS Certifies New Partners in India, Malaysia, Russia, Slovakia and Chile

December 2010

OTRS expands worldwide network of partnerships with five new OTRS Systems Integration partners   Cupertino, CA – December 15, 2010 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced five new OTRS certified systems integration partners. Two of the new partner companies in

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OTRS Issues Help Desk Case Study on Washington State University

December 2010

Consolidated system makes quick work of surge of department requests   Cupertino, CA – December 15, 2010 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, today announced publication of a major case study detailing how OTRS brought order to the IT help desks at

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