OTRS ITSM and Extensions Now Available for OTRS 3.0

April 2011

  Cupertino, CA – April 04, 2011 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions with over 1.1 million downloads, today announced the release of all major OTRS modules, including ITSM, Survey, TimeAccounting and FAQ, compatible to OTRS Help Desk 3.0.   ITSM 3.0.1

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Security Advisory 2011-01 – Several XSS attacks possible

April 2011

    April 04, 2011 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   Security Advisory Details Date: Apr 04, 2011 Title: Several XSS attacks possible Severity: Less Critical Affected: – OTRS Help Desk 2.4.x, 3.0.x Fixed in: – OTRS Help

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