OTRS, SugarCRM, Zendesk, ServiceNow and other Vendors Join NetworkedHelpDesk.org to Create an Alliance for Seamless Communication Across Partners and Suppliers

June 2011

NetworkedHelpDesk.org Delivers an Open Standard for Better Customer Service   SAN FRANCISCO, June 7, 2011 – OTRS Group, SugarCRM, Zendesk, ServiceNow, GroundWork and other industry partners today announce NetworkedHelpDesk.org, an initiative to create seamless communication among multiple partners and suppliers to deliver an unprecedented customer experience. Organizations with multiple partners, suppliers or departments typically use

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