OTRS Help Desk 3.0 drives MAN’s Facility Management at full speed

April 2012

Cupertino, CA – April 24, 2012 – OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL® V3 compatible IT Service Management (ITSM) solutions, has convinced MAN Truck & Bus AG of their services performing a professional upgrade to OTRS Help Desk 3.0. The international supplier of commercial vehicles and transport solutions

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