Release Notes: OTRS ITSM 3.2.5

May 2013

May 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.5. Release Details Release name: OTRS ITSM 3.2.5 Required OTRS release: OTRS Help Desk 3.2.7 or higher Release date: May 22, 2013

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Security Advisory 2013-03 – Information Disclosure

May 2013

  May 22, 2013 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

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Release Notes: OTRS Help Desk 3.2.7

May 2013

May 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.7. Release Details Release name: OTRS Help Desk 3.2.7 Release type: Stable, patch level release Release date: May 22, 2013 What’s

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May 2013

May 2013

Now Available: OTRS Help Desk 3.2.7. and OTRS ITSM 3.2.5 The patch level releases of OTRS Help Desk 3.2.7 and OTRS ITSM 3.2.5 are now available for download. Due to a security update we also recommend downloading and installing the new versions of OTRS Help Desk 3.1.16 and 3.0.20 as well as of OTRS ITSM

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