Release Notes: OTRS Appliance 1.0.0 beta2

October 2013

October 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second beta release of the OTRS Appliance 1.0.0. Release Details Release name: OTRS Appliance 1.0.0 beta2 Release type: beta Release date: October 29, 2013   What’s new OTRS

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October 2013

October 2013

Now Available: OTRS Help Desk 3.3.0 beta5, OTRS ITSM 3.3.0 beta5 and FAQ 2.3.0 beta3 We are now entering the crucial phase of the OTRS 3.3 beta cycle as OTRS Help Desk 3.3.0 beta5, OTRS ITSM 3.3.0 beta5, and FAQ 2.3.0 beta3 are all now available for download. The previous beta versions of OTRS Help

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Release Notes: FAQ 2.3.0 beta3

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third beta release of the FAQ module 2.3.0. Release Details Release name: FAQ 2.3.0 beta3 Required OTRS release: OTRS Help Desk 3.3.0 beta5 or higher Recommended OTRS release:

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Release Notes: OTRS ITSM 3.3.0 beta5

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifth beta release of OTRS ITSM 3.3.0 Sunrise Beach Ko Lipe. Release Details Release name: OTRS ITSM 3.3.0 beta5 Required OTRS release: OTRS 3.3.0.beta5 or higher Recommended OTRS

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Release Notes: OTRS Help Desk 3.3.0 beta5

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth beta release of OTRS Help Desk 3.3.0 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.0 beta5 Release type: beta Release date: October 22, 2013

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Release Notes: OTRS Appliance 1.0.0 beta1

October 2013

October 15, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the OTRS Appliance 1.0.0. Release Details Release name: OTRS Appliance 1.0.0 beta1 Release type: beta Release date: October 15, 2013   What’s new The

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Release Notes: SystemMonitoring 2.5.2

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, announces the stable release of the SystemMonitoring module 2.5.2 for OTRS 3.3.   Release Details Release name: SystemMonitoring 2.5.2 Required OTRS release: OTRS Help Desk 3.3.0 beta3 or higher Recommended OTRS release:

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Release Notes: MasterSlave 1.4.1

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first stable release of the OTRS MasterSlave module 1.4.1. Release Details Release name: MasterSlave 1.4.1 Required OTRS release: OTRS Help Desk 3.3.0 beta3 or higher Recommended OTRS release:

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Release Notes: TimeAccounting 2.3.0 beta1

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the TimeAccounting module 2.3.0. Release Details Release name: TimeAcconting 2.3.0 beta1 Required OTRS release: OTRS Help Desk 3.3.0 beta1 or higher Recommended OTRS release:

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Release Notes: FAQ 2.3.0 beta2

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second beta release of the FAQ module 2.3.0. Release Details Release name: FAQ 2.3.0 beta2 Required OTRS release: OTRS Help Desk 3.3.0 beta4 or higher Recommended OTRS release:

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