Release Notes: OTRS Help Desk 3.3.2

November 2013

November 26, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Help Desk 3.3.2 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.2 Release type: stable Release date: November 26, 2013 What’s New OTRS

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Release Notes: OTRS::ITSM 3.3.2

November 2013

November 26, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.2 Sunrise Beach Ko Lipe. Release Details Release name: OTRS::ITSM 3.3.2 Required OTRS release: OTRS Help Desk 3.3.2 or higher Recommended OTRS release: OTRS Help

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Release Notes: OTRS Windows Installer 3.0.4

November 2013

November 26, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Windows Installer 3.0.4.   Release Details Release name: OTRS Windows Installer 3.0.4 Release type: patch level release Release date: November 26, 2013 What’s

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Release Notes: OTRS Appliance 1.0.2

November 2013

November 26, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Appliance 1.0.2. Release Details Release name: OTRS Appliance 1.0.2 Release type: stable Release date: November 26, 2013 Includes OTRS 3.3.2 Download Download the latest release with

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OTRS User Group Seminar in Vietnam

November 2013

OTRS Achieves Significant Success in the Asian Market OTRS User Group Seminar in Saigon, Vietnam was well Attended Among all User Conferences and official OTRS trainings in 2013, such as in Stockholm, Atlanta, Las Vegas, and Straubing, the OTRS user group seminar in Saigon was, with more than 30 users, the most successful one. Attendees

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Release Notes: OTRS Appliance 1.0.1

November 2013

November 19, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first stable release of OTRS Appliance 1.0.1. Release Details Release name: OTRS Appliance Release type: stable Release date: November 19, 2013 Includes OTRS 3.3.1 Bug Fixes Bug# 9953 –

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Webinar: Reporting with OTRS

November 2013

    Description: In our webinar “Reporting with OTRS“ we show you how to create reports in OTRS and how you can export them for using them in your presentations. Presented by: Andreas Bender, OTRS Consultant            

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November 2013

November 2013

  Finally! – Stable Release of OTRS 3.3 is Available The waiting is over. As of last week the stable release of OTRS 3.3 is now available for download. On the first day it was downloaded 800 times – WOW! Thank you for your trust in OTRS and our solutions and for helping us reach

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Release Notes: OTRS Windows Installer 3.0.3

November 2013

November 12, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Windows Installer 3.0.3.   Release Details Release name: OTRS Windows Installer 3.0.3 Release type: patch level release Release date: November 12, 2013 What’s

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Release Notes: OTRS Help Desk 3.3.1

November 2013

November 12, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first stable release of OTRS Help Desk 3.3.1 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.1 Release type: stable Release date: November 12, 2013 What’s

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