OTRS Network Management Software offers easy integration of external databases

March 2014

OTRS Group, the provider of Managed Services for OTRS, the open source software for service desk management, announced today a new feature for easier integration of external databases saving licensing and development costs in heterogenic IT environments.   Cupertino, CA: March 25, 2014 +++ OTRS Group the world’s leading provider of cloud-based solutions for service

Read More

March 2014

March 2014

    New OTRS Feature Add-On: Dynamic Field Data Base Do you want to display data from external databases in OTRS or be able to search for it in OTRS? Look no further! With this new OTRS Feature Add-On you can create a new dynamic field “database“ type and use it for searching, filtering, and

Read More