October 2014

October 2014

  Test and Improve OTRS 4 Beta 4 With Additional New Features With the release of OTRS 4 Beta 4, available for free download since last week, we’ve passed a critical point in the development of a beta phase of OTRS 4. We are celebrating not only over 1,300 downloads in September, but also new

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Webinar: Successful Onboarding with the OTRS Process Management

October 2014

    Description: The OTRS Process Management offers a lot of different use cases, especially in a company with often repeating processes. In this webinar we will show you an instructive process, taking as example the onboarding  of a new employee. During the application phase as well as the provisioning of working materials to the

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Release Notes: OTRS::ITSM Module 4 beta4

October 2014

October 21, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fourth beta release of the OTRS::ITSM Module 4. Release Details Release name: OTRS::ITSM Module 4 beta4 Required OTRS release: OTRS 4 beta4 or higher Release date: October 21,

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Release Notes: OTRS 4 beta4

October 2014

October 21, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourth beta release of OTRS 4. Release Details Release name: OTRS 4 beta4 Release type: beta Release date: October 21, 2014 What’s New in OTRS 4 beta WHAT’S NEW

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Release Notes: OTRS 4 beta3

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the third beta release of OTRS 4. Release Details Release name: OTRS 4 beta3 Release type: beta Release date: October 07, 2014 What’s New in OTRS 4 beta WHAT’S NEW

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Release Notes: OTRS::ITSM Module 4 beta3

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third beta release of the OTRS::ITSM Module 4. Release Details Release name: OTRS::ITSM Module 4 beta3 Required OTRS release: OTRS 4 beta3 or higher Release date: October 07,

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Release Notes: Survey 4 beta1

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the beta release Survey 4 beta1. Release Details Release name: Survey 4 beta1 Required OTRS release: OTRS Help Desk 4 beta3 or higher Release date: October 07, 2014 Release

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Release Notes: MasterSlave 4 beta1

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the OTRSMasterSlave module 4. Release Details Release name: OTRSMasterSlave 4 beta1 Required OTRS release: OTRS Help Desk 4 beta3 or higher Release date: October

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Release Notes: SystemMonitoring 4 beta1

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, announces the first beta release of the SystemMonitoring module 4 for OTRS 4 beta3. Release Details Release name: SystemMonitoring 4 beta1 Required OTRS release: OTRS Help Desk 4 beta3 or higher Release

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Release Notes: TimeAccounting 4 beta1

October 2014

October 07, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release 4 of the TimeAccounting module. Release Details Release name: TimeAcconting 4 beta1 Required OTRS release: OTRS Help Desk 4 beta3 or higher Release date: October

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