New Stable Version of Service Desk Software OTRS 4 Brings Service Desks Up to Speed While Saving Resources

November 2014

New version 4 of the Open Source Service Desk software OTRS speeds up the work of service desk teams by improving the viewing direction with a new clean and flat design. A revision of the software core has also increased OTRS performance and scalability.   Cupertino, California, November 25, 2014:    OTRS Group, the world’s

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Release Notes: OTRS::ITSM Module 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release

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Release Notes: OTRS 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release Details Release name:

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Release Notes: OTRS Appliance 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Appliance 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release Details Release name:

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Release Notes: OTRS iPhoneHandle 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS iPhoneHandle 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release Details

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Release Notes: OTRS FAQ 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the module OTRS FAQ 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.    

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Release Notes: OTRS Survey 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS Survey 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release Details

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Release Notes: OTRS TimeAccounting 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS TimeAccounting module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.    

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Release Notes: OTRS SystemMonitoring 4

November 2014

   November 25, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the SystemMonitoring module 4 for OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.  

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November 2014

November 2014

    Ultra-Flat and Fast: Stable Version of OTRS 4 Available Now It’s been worth the wait! The new, ultra-flat and fast stable version of OTRS 4 is available for download starting today. In addition to its new design and improved, resource-saving software core, OTRS 4 will inspire you with a powerful template engine based

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