Webinar: Vulnerability Management with OTRS

February 2015

    Description: A well built vulnerability management facilitate considerably to identify and analyze, to treat and handle security breaches in your used or developed software. With the OTRS Process Management, OTRS software offers flexible possibilities to optimize your workflows for dealing with vulnerabilities. You can even create complex processes with the OTRS Process Management.

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Release Notes: OTRS 4 Patch Level 6

February 2015

February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixth patch level release of OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS

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Release Notes: OTRS::ITSM Module 4 Patch Level 6

February 2015

   February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the sixth patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.  

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Release Notes: OTRS Appliance 4 Patch Level 6

February 2015

   February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixth patch level release of the OTRS Appliance 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.   Release

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Release Notes: OTRS 3.3.12

February 2015

February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of OTRS 3.3.12 Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS 3.3.12 Release date:

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Release Notes: OTRS::ITSM Module 3.3.12

February 2015

February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the OTRS::ITSM Module 3.3.12 Sunrise Beach Ko Lipe. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

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Release Notes: OTRS Appliance 3.3.12

February 2015

February 24, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of the OTRS Appliance 3.3.12. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS Appliance

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February 2015

February 2015

Now Available: OTRS 4 Patch Level 6 and OTRS::ITSM Module 4 Patch Level 6   As of today, the current Patch Level 6 releases of OTRS 4 and OTRS::ITSM Module 4 are available for free download. Besides offering new and improved scripts to help diagnose cloud service connection problems and to tolerate missing Transition Actions

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Release Notes: OTRS Business Solution 4 Patch Level 3

February 2015

February 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the third patch level release of its OTRS Business Solution™ 4. Release Details Release name: OTRS Business Solution™ 4 Patch Level 3 Release date: February 12, 2015 Release type: patch

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