May 2015

May 2015

Now available: OTRS 3.3 Patch Level 14, OTRS 4 Patch Level 8 and the OTRS::ITSM Module 4 Patch Level 8   Currently the 14th patch level of OTRS 3.3 are available for free download. It solves a severe bug that occures with the package installation and we recommend all users of OTRS 3.3  to update

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Release Notes: OTRS 3.3.14

May 2015

May 26, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of OTRS 3.3.14. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS 3.3.14 Release date:

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Release Notes: OTRS::ITSM Module 3.3.14

May 2015

May 26, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the OTRS::ITSM Module 3.3.14 Sunrise Beach Ko Lipe. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

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Webinar: OTRS for Enterprise Customers – Our Features and Services for Top-Performance

May 2015

      Description: Have you ever wondered about how OTRS can support highly complex organizational structures and fulfil the special requirements of a company with many departmental branches? In this webinar we will show you some features that are particularly useful in high availability environments and tailored to the high-quality needs of an enterprise

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Release Notes: OTRS Business Solution 4 Patch Level 5

May 2015

May 18, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth patch level release of its OTRS Business Solution™ 4. Release Details Release name: OTRS Business Solution™ 4 Patch Level 5 Release date: May 18, 2015 Release type: patch

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Release Notes: OTRS 4 Patch Level 8

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eigth patch level release of OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS

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Release Notes: OTRS::ITSM Module 4 Patch Level 8

May 2015

   May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the eigth patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.  

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Release Notes: OTRS Appliance 4 Patch Level 8

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eigth patch level release of the OTRS Appliance 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release

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Release Notes: OTRS FAQ 4 Patch Level 2

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 2 Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

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Release Notes: OTRS 3.3.13

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of OTRS 3.3.13. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS 3.3.13 Release date:

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