Meet OTRS@ IT & Business on September 29-October 01 in Stuttgart, Germany

July 2015

Visit us at trade fair “IT & Business” in Stuttgart: Hall 1, Booth D79 Get a free ticket from us and visit our booth to become a winner, an expert and an OTRS insider This year the three trade fairs IT&Business, DMS Expo and CRM Expo have become „IT & Business-Trade fair for digital processes

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July 2015

July 2015

  Software News   Now Available: OTRS 4 Patch Level 10 and the OTRS::ITSM Module 4 Patch Level 10   As of July 14th, 2015, patch level 19 for OTRS 4 and the OTRS::ITSM module 4 are available for download. Several bugs have now been solved, for example: that the time zone in the timestamps

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Release Notes: OTRS 4 Patch Level 10

July 2015

   July 14, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the tenth patch level release of OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.     Release Details

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Release Notes: OTRS::ITSM Module 4 Patch Level 10

July 2015

   July 14, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the tenth patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.  

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Namibia’s Meatco Introduces Ticket Management Solution OTRS Business Solution™ For Smoother Service Management

July 2015

Meatco, the Namibian meat processing company and largest exporter of prime beef in Namibia, is implementing the open source ticket management solution OTRS Business Solution™. With the help of official OTRS partner OSCOSM, Meatco will implement OTRS Business Solution™ to make their IT Service Desk work more efficiently and business processes run smoother.   Windhoek,

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Release Notes: OTRS Business Solution 4 Patch Level 6

July 2015

   July 02, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixth patch level release of its OTRS Business Solution™ 4.     Release Details Release name: OTRS Business Solution™ 4 Patch Level 6 Release date: July 02, 2015

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