OTRS Group Releases Mobile Help Desk Software OTRS 5 for Better Field Services

Oct 2015

Help desk software provider OTRS Group today announces the stable release of the new version of its help desk software, OTRS 5. The new version offers a new responsive design to enable usage on all mobile devices, regardless of the operating system, and to improve service desks’ work in the field.   Cupertino, California, October

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Release Notes: OTRS Survey 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS Survey 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.     Release

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Release Notes: OTRS TimeAccounting 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS TimeAccounting module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.  

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Release Notes: OTRS SystemMonitoring 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the SystemMonitoring module 5 for OTRS 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.

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Release Notes: OTRS Clone DB 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the OTRS Clone DB 5 for OTRS 5. This script clones an OTRS database into an empty target database, even on another database platform. It

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Release Notes: OTRS MasterSlave 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRSMasterSlave module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.    

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Release Notes: OTRS 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of OTRS 5.     Release Details Release name: OTRS 5 Release type: stable Release date: October 20, 2015   Please note, that from now on

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Release Notes: OTRS::ITSM Module 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS FAQ 5

Oct 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the module OTRS FAQ 5.   Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.

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Release Notes: OTRS::ITSM Module 5 RC1

Oct 2015

   October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release candidate of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.    

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