Security Advisory 2015-03: Vulnerability discovered in OTRS FAQ package

Nov 2015

   December 01, 2015 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2016-03-02] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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Release Notes: OTRS Business Solution 5 Patch Level 2

Nov 2015

   November 18, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the second patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 2 Release date: November 18, 2015 Release

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Release Notes: OTRS 5 Patch Level 3

Nov 2015

   November 17, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 3rd patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 3 Release date: November 17, 2015 Release type: patch level  

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Release Notes: OTRS::ITSM Module 5 Patch Level 3

Nov 2015

   November 17, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 3rd patch level release of the OTRS::ITSM Module 5.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS 4 Patch Level 14

Nov 2015

   November 03, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 14th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 5 Patch Level 2

Nov 2015

   November 03, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 2nd patch level release of the OTRS::ITSM Module 5.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS::ITSM Module 4 Patch Level 14

Nov 2015

   November 03, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 14th patch level release of the OTRS::ITSM Module 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS 5 Patch Level 2

Nov 2015

   November 03, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 2nd patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 2 Release date: November 03, 2015 Release type: patch level  

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November 2015

Nov 2015

Software News   Now available: OTRS 5 Patch Level 3 and OTRS::ITSM Module 5 Patch Level 3     As of last week, the new patch level release “OTRS 5 Patch Level 3” is available and can be downloaded for free. In addition to updated translations, it also offers the possibility of searching for console commands.

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