Release Notes: OTRS Business Solution 5 Patch Level 3

December 2015

   December 23, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the third patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 3 Release date: December 12, 2015 Release

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Release Notes: OTRS::ITSM Module 5 Patch Level 5

December 2015

   December 15, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 5th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5.  

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Release Notes: OTRS 5 Patch Level 5

December 2015

   December 15, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 5th patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 5 Release date: December 15, 2015 Release type: patch level  

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December 2015

December 2015

Bye bye 2015, hello 2016!   We are leaving 2015 behind with many good memories! Together, we’ve achieved a lot as we focused on our goal to provide you with the ideal, individual mix of professional software and excellent service. That’s why, at the beginning of the year, we launched the OTRS Business Solution™, which

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Release Notes: OTRS FAQ 4 Patch Level 3

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 3 Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.

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Release Notes: OTRS FAQ 5 Patch Level 2

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 2. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: FAQ 2.3.4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release 2.3.4 of the FAQ module.     Release Details Release name: FAQ 2.3.4 Required OTRS release: OTRS Help Desk 3.3.6 or higher Release date: December

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Release Notes: OTRS SystemMonitoring 4 Patch Level 2

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the SystemMonitoring module 4 patch level 2 (for OTRS 4). Please note, that from now on we will only officially support OTRS 3.3, OTRS 4

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Release Notes: OTRS 5 Patch Level 4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 4th patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 4 Release date: December 1, 2015 Release type: patch level  

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Release Notes: OTRS::ITSM Module 5 Patch Level 4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 4th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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