May 2016

May 2016

  We’re Certified! Congratulations to the newly certified OTRS Administrators! Seize the chance now and have your OTRS knowledge certified as well. The benefits for you: With certification you can be seen as the expert you are It enhances your reputation as a specialist A certificate is a boost to your references And for your

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Release Notes: OTRS Business Solution 5 Patch Level 7

May 2016

  May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventh patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 7 Release date: May 17, 2016 Release

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Release Notes: OTRS 5 Patch Level 10

May 2016

May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 10th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 10 Release date: May 17, 2016 Release type: patch level   Please note, that

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Release Notes: OTRS FAQ 5 Patch Level 3

May 2016

  May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 3. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS TimeAccounting 5 Patch Level 2

May 2016

  May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software,today announces the release of the module OTRS TimeAccounting 5 Patch Level 2. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.  

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Release Notes: OTRS 4 Patch Level 17

May 2016

   May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 17th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 4 Patch Level 17

May 2016

   May 17, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 17th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

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