August 2016

August 2016

StayOrganized Cross-departmental overview & resource allocation For smooth planning and synergistic output The new OTRS calendar for OTRS Business Solution™ 5s and OTRS 5s Free – organize your appointments and resources directly in your OTRS! The new feature StayOrganized in OTRS 5s brings together proven standard calendar functions and resource planning while offering a detailed

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Release Notes: OTRS Business Solution 5 Patch Level 11

August 2016

  August 12, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eleventh patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 11 Release date: August 12, 2016 Release

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Release Notes: OTRS Business Solution 4 Patch Level 7

August 2016

  August 12, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventh patch level release of its OTRS Business Solution™ 4.     Release Details Release name: OTRS Business Solution™ 4 Patch Level 7 Release date: August 12, 2016

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Release Notes: OTRS 5 Patch Level 12

August 2016

August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 12th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 12 Release date: August 09, 2016 Release type: patch level   Please note, that

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Release Notes: OTRS::ITSM Module 5 Patch Level 12

August 2016

  August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS 4 Patch Level 18

August 2016

  August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 4 Patch Level 18

August 2016

  August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 18th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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