December 2016

Dec 2016

Thank You for a Fantastic Year! That Was Our 2016 2016 was a fantastic year with many milestones in the history of our company, software and community. At the beginning of the year we opened our subsidiary in São Paulo, Brazil, with a well-attended event where we were able to welcome both existing customers and

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Release Notes: OTRS Appointment Calendar 5 Patch Level 2

Dec 2016

December 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 2. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS Business Solution 5s Patch Level 14

Dec 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourteenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 14 Release date: December 13, 2016 Release

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Release Notes: OTRS 5s Patch Level 15

Dec 2016

December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 15th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 15 Release date: December 13, 2016 Release type: patch level Please note, that from

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Release Notes: OTRS::ITSM Module 5s Patch Level 15

Dec 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifteenth patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

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Release Notes: OTRS 4 Patch Level 20

Dec 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 20th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 4 Patch Level 20

Dec 2016

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 20th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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