¿Qué es OTRS?

Open Technology

OTRS es uno de los sistemas de tickets web más flexibles del mercado y se emplea en la asistencia a clientes, la asistencia de escritorio y la gestión de servicios informáticos. De implementación fácil y con una adaptación sencilla a sus necesidades, ayuda a minimizar los costes y a aumentar la eficiencia y la transparencia de la comunicación empresarial.

Real Services

Como fabricante de OTRS, OTRS AG ofrece una amplia gama de servicios cercanos al producto con el fin de proporcionarle una solución de OTRS con la que su gestión de servicios y su asistencia a los clientes destaque de la competencia. Todos nuestros clientes disfrutan de la profesionalidad de nuestros servicios de consultoría, formación desarrollo personalizado y asistencia.


¡Descubra cómo OTRS soporta su negocio!

Servicio máximo – Esfuerzo mínimo

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¡Gestión de servicio de TI y servicio al cliente en un paquete increíblemente atractivo! Implementación rápida y eficaz. Administrado por los expertos de OTRS.

otrs

Sus beneficios con OTRS

Un todoterreno comprobado

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Ideal para su mesa de ayuda, gestión de servicios de TI, gestión de procesos, gestión de mudanzas ¡y muchos ámbitos de aplicación más!

Alta Flexibilidad

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Añada funciones extra tal y como las necesite, con numerosas funciones de selección libre.

Un equipo profesional

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Disfrute de un sistema de tickets perfectamente concebido y conviértase en un experto de OTRS con los cursos de formación de OTRS.

Servicio al cliente

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Soluciones competentes para problemas y actualizaciones de software fiables. ¡Todo incluido!


OTRS está disponible en

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idiomas


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En campeones ocultos, empresas medianas y corporaciones de talla mundial


A nivel mundial se benefícian

empresas de los servicios de OTRS

llámenos


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Please provide a business email. Sorry, this does not seem to be a valid email address. We found an existing OTRS-ID for this business email. Please try to log in instead. We found an existing OTRS-ID for this business email which has not been activated. Please contact us. Sorry, this business email is not allowed. Please use your business email. Thank you. Please fill in all required fields. Thank you. This domain name is not allowed. There was an error creating your OTRS-ID. Please try again later. If the error persists, please contact us. [ Error-Code: CustomerUerAdd ] There was an error creating your OTRS-ID. Please try again later. If the error persists, please contact us. [ Error-Code: UndefinedError ]

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Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: MissingValue ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NotExistingOTRSID ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: InvalidToken ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: CustomerUserUpdate ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NoSession ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: FreeTrialLimitReached ]

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This domain is unfortunately not allowed or already in use. Please try another one. Please enter a domain name. Your session has timed out. Please log in again. Your session has timed out. Please log in again. There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceCreation ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistration ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceSetRegistrationData ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistrationDataUpdate ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceUpdateRegistrationData ]

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