What is OTRS?

Open Technology

OTRS 是一个基于网络的灵活票务系统,被应用在客户服务、服务台 (Help Desk) 和IT服务管理中。它执行速度快,能轻松与您的需求相匹配,帮助您减少成本,同时提高商务沟通的效率和透明度。

Real Services

OTRS股份公司作为OTRS的制造商,为您提供广泛的特定产品服务,通过OTRS解决方案使您的服务管理和客户服务脱颖而出。所有客户均可放心享受专业的咨询、培训、定制开发和支持服务。


参与使用卓越的OTRS Business Solution™

购买整个服务包!OTRS Business Solution™专为商务领域中的专业用途而设计,并安装了顶级服务台(Help Desk)软件,可提供多种高级功能和优秀的支持服务—可通过On Premise提前获取或作为云端解决方案使用。 Read more...

Maximum Service - minimal effort!

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IT-Service Management and customer service in an incredibly attractive package! Light and fast implementation. Managed by the OTRS-Experts.

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Your benefit with OTRS

真正的多面手

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完美适用于服务台(Help Desk)、IT服务管理、流程管理、机会管理和更多其他领域。

灵活性高

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凭借众多可自由选择的功能,可准确添加您所需的附加功能。

专业团队

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享受设计完美、配置灵活的票务系统的同时,您还可通过OTRS培训获得OTRS专

家的帮助。

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优异的问题解决方案和可靠的软件升级—尽在其中!


OTRS is available in

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languages


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At hidden champions, in middle-sized companies & world-famous corporations


OTRS Services are used by

companies worldwide

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OTRS Business Solution™ Managed


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Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: MissingValue ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NotExistingOTRSID ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: InvalidToken ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: CustomerUserUpdate ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: NoSession ] Unfortunately there was an error activating your OTRS-ID. Please try again later or contact us if the error persists. Thank you. [ Error-Code: FreeTrialLimitReached ]

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This domain is unfortunately not allowed or already in use. Please try another one. Please enter a domain name. Your session has timed out. Please log in again. Your session has timed out. Please log in again. There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceCreation ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistration ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceSetRegistrationData ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: SystemRegistrationDataUpdate ] There was unfortunately an error while creating your instance. Please try again later. If the error persists, please contact us. Thank you. [ Error-Code: InstanceUpdateRegistrationData ]

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