OTRS Group announces First Customer Support Software Training Course in Argentina

abril 2016

OTRS Group, the customer support software giant announces its first training course, for its customer support software OTRS, for clients in Argentina. Starting May 9, 2016 the company will showcase to users how to increase their customer support staff’s efficiency through a dedicated four day programme. Buenos Aires, Argentina, 26 April, 2016: OTRS Group, the

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OTRS Group and Proline Launch “OTRS Simple Service Management Delivery” Event in Bangkok

abril 2016

Service management software provider OTRS Group, together with appointed business associate Proline, will host the “OTRS Simple Service Management Delivery” event on April 28, 2016 in Bangkok, Thailand. Bangkok, Thailand, April 19, 2016: OTRS Group, the world’s leading provider of open-source and cloud-based service management software solutions, today announces the new “OTRS Simple Service Management

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OTRS Group Announces English Ticketing System Training in Germany This April

abril 2016

On April 18-21, 2016, OTRS Group will host a four-day administrator training session featuring the open-source and cloud-based ticketing system. The first of only two English training sessions in 2016 in central Europe, the sessions will teach IT professionals the best practices for OTRS configuration and administration. Straubing, 04.04.2016 +++ OTRS Group, the world’s leading

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OTRS Group announces first help desk software training course in Colombia

marzo 2016

  OTRS Group, the help desk software giant announces its first training course, for its help desk software OTRS, for clients in Colombia. Starting April 4, 2016 the company will showcase to users how to increase their IT help desk’s efficiency through a dedicated four day programme. Bogotá, Colombia, 22 March, 2016: OTRS Group, the

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Custom Connect Signs Support Software Contract With OTRS Business Solution

marzo 2016

  Customer support software giant OTRS Group announces global connectivity specialist Custom Connect B.V. as its new customer. The Dutch preeminent provider of carrier-neutral, global managed connectivity and infrastructure services chose the customer support software OTRS Business Solution™ over numerous competitors for its high standards and flexibility. Amsterdam, The Netherlands, March 8, 2016: OTRS Group,

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Brazil’s National Network of Education and Research Implements OTRS Business Solution Enterprise for its IT Service Desk

marzo 2016

Help desk software giant OTRS Group announces the acquisition of Brazil’s National Network of Education and Research (RNP) as a new customer. RNP chose OTRS Business Solution Enterprise for its cost-benefit ratio and unlimited licensing. Rio de Janeiro, Brazil, March 07, 2016: OTRS Group, the world’s leading provider of open-source and cloud-based help desk and

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OTRS Group Announces English-Language IT Support Software Training Course in Germany for European Customers

febrero 2016

OTRS Group, the IT support software giant, announces a new English-language training course in Germany  for IT support solution OTRS. Starting April 18, 2016, the company will show users how to increase their support desk’s efficiency through a dedicated four day programme. Straubing, Germany, 29 February, 2016: OTRS Group, the world’s leading provider of open-source

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OTRS Group Announces 2016 IT Service Software Training in Atlanta This April

febrero 2016

On April 18-21, 2016, OTRS Group will host a four-day administrator training session featuring the open-source and cloud-based IT service software. The only 2016 training in the Southeast United States, the sessions will teach IT professionals the best practices for OTRS configuration and administration. Atlanta, GA, United States, 23 February, 2015. OTRS Group, the world’s

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OTRS Group announces new service desk software training course in Malaysia in March 2016

febrero 2016

  OTRS Group, the service desk software giant announces a new trainings course, for its service desk software OTRS, for clients in Malaysia. Starting March 21, 2016 the company will showcase to users how to increase their service desk’s efficiency through a dedicated five day programme.   Kuala Lumpur, Malaysia, 17 February, 2016: OTRS Group,

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Ticket System OTRS Invites Users to Participate in Thai Translation

febrero 2016

  Ticket system provider OTRS Group today announces the ongoing Thai translation of its open source ticket system OTRS. All Thai-speaking users of the free-to-download ticket system are encouraged to participate and review the translations to ensure a higher quality.   Bangkok, Thailand, February 8, 2016: OTRS Group, the world’s leading provider of open-source and

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