Security Advisory 2017-06: Security Update for OTRS 3.3

November 2017

  November 14, 2017 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2017-08-20] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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Release Notes: OTRS 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release candidate of OTRS 6.     Release Details Release name: OTRS 6 rc1 Release type: Release Candidate Release date: November 14, 2017 New Features in OTRS

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Release Notes: OTRS::ITSM Module 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release candidate of the OTRS::ITSM Module 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

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Release Notes: OTRS FAQ 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release candidate of the module OTRS FAQ 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS Survey 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release candidate of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS TimeAccounting 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release candidate of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.

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Release Notes: OTRS SystemMonitoring 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release candidate of the SystemMonitoring module 6. Please note, that from now on we will only officially support OTRS 4 and following versions.     Release Details

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Release Notes: OTRS MasterSlave 6 Release Candidate 1

November 2017

  November 14, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release candidate of the OTRS MasterSlave module 6.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following

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Release Notes: OTRS 3.3.19

November 2017

  November 14, 2017 —OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the nineteenth release of OTRS 3.3.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5.   Release Details Release name: OTRS

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Release Notes: OTRS 6 Beta5

November 2017

  November 01, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth beta release of OTRS 6.     Release Details Release name: OTRS 6 beta5 Release type: beta Release date: November 01, 2017 New Features in OTRS 6

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