Release Notes: OTRS::ITSM Module 4 Patch Level 23

March 2017

  March 28, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 23rd patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS Business Solution 5s Patch Level 16

March 2017

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixteenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 16 Release date: March 07, 2017 Release

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Release Notes: OTRS 5s Patch Level 17

March 2017

March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 17th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 17 Release date: March 07, 2017 Release type: patch level Please note, that from

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Release Notes: OTRS::ITSM Module 5s Patch Level 17

March 2017

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the seventeenth patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS FAQ 5 Patch Level 8

March 2017

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 8. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS Survey 5 Patch Level 3

March 2017

   March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS MasterSlave 5 Patch Level 7

March 2017

   March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the seventh patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

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Release Notes: OTRS 4 Patch Level 22

March 2017

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 22nd patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 4 Patch Level 22

March 2017

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 22nd patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Security Advisory 2017-01: Security Update for OTRS Business Solution™

January 2017

  January 24, 2017 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2017-08-20] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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