Release Notes: OTRS::ITSM Module 4 Patch Level 24

June 2017

  June 06, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 24th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS 3.3.17

June 2017

  June 06, 2017 —OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventeenth release of OTRS 3.3.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5.   Release Details Release name: OTRS 3.3.17

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Release Notes: OTRS Business Solution 5s Patch Level 18

May 2017

  May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eighteenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 18 Release date: May 09, 2017 Release type:

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Release Notes: OTRS 5s Patch Level 19

May 2017

May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 19th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 19 Release date: May 09, 2017 Release type: patch level Please note, that from

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Release Notes: OTRS::ITSM Module 5s Patch Level 19

May 2017

  May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the nineteenth patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS FAQ 5 Patch Level 9

May 2017

  May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 9. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS Survey 5 Patch Level 4

May 2017

   May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fourth patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS MasterSlave 5 Patch Level 9

May 2017

   May 09, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the ninth patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

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Release Notes: OTRS Business Solution 5s Patch Level 17

March 2017

  March 28, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventeenth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 17 Release date: March 28, 2017 Release type:

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Release Notes: OTRS 5s Patch Level 18

March 2017

March 28, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 18 Release date: March 28, 2017 Release type: patch level Please note, that from

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