Release Notes: iPhone Handle 1.2.1

January 2013

   January 29, 2013 –– OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the iPhone Handle 1.2.1.     Release Details Release name: iPhone Handle 1.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS

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Release Notes: OTRS MasterSlave 1.3.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS MasterSlave module 1.3.1. Release Details Release name: OTRS MasterSlave 1.3.1 Required OTRS release: OTRS Help Desk 3.2.0 beta2 or higher Recommended OTRS release:

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Release Notes: OTRS Survey 2.2.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the TimeAccounting module 2.2.1. Release Details Release name: Survey 2.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS release: OTRS Help Desk

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Release Notes: TimeAccounting 2.2.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the TimeAccounting module 2.2.1. Release Details Release name: TimeAcconting 2.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS release: OTRS Help Desk

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Release Notes: OTRS Help Desk 3.2.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS Help Desk 3.2.1.  Release Details Release name: OTRS Help Desk 3.2.1 Release type: Stable Release date: January 29, 2013 What’s New Updated Dutch translation.

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Security Advisory 2012-03 – XSS vulnerability

October 2012

  October 16, 2012 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org GPG Fingerprint 8280 7B65 3F78 39B8 AEF1 EED7 3D15 21D7 7846 E997   Security Advisory Details ID: OSA-2012-03 Date: 2012-10-16 Title: XSS vulnerability Severity: Low (Overall CVSS Score: 3.9)

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Security Advisory 2012-02 – XSS vulnerability

August 2012

  August 30, 2012 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   Security Advisory Details ID: OSA-2012-02 Date: 2012-08-30 Title: XSS vulnerability Severity: Less critical Product: OTRS 2.4.x, 3.0.x, 3.1.x Fixed in: OTRS 2.4.14, 3.0.16, 3.1.10 URL: http://otrs.org/advisory/OSA-2012-02-en/ CVE: CVE-2012-4600

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Security Advisory 2012-01 – XSS vulnerability in Internet Explorer

August 2012

  August 21, 2012 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   Security Advisory Details ID: OSA-2012-01 Date: 2012-08-21 Title: XSS vulnerability in Internet Explorer Severity: Less critical Product: OTRS 2.4.x, 3.0.x, 3.1.x, OTRS ITSM 3.1.x, 3.0.x, 2.1.x Fixed in:

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Security Advisory 2011-03 – Vulnerabilities in OTRS-Core allows read access to any file on local file system

August 2011

  August 16, 2011 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   Security Advisory Details ID: OSA-2011-03 Date: 2011-08-16 Title: Vulnerabilities in OTRS-Core allows read access to any file on local file system Severity: Moderate Product: OTRS 2.1.x, 2.2.x, 2.3.x,

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Security Advisory 2011-02 – Vulnerability in OTRS iPhoneHandle interface allows user with valid session privilege escalation

July 2011

  July 12, 2011 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   Security Advisory Details ID: OSA-2011-02 Date: 2011-07-12 Title: Vulnerability in OTRS iPhoneHandle interface allows user with valid session privilege escalation Severity: Critical Product: iPhoneHandle 1.0.x (OTRS 3.0), iPhoneHandle

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