Release Notes: OTRS Appliance 1.0.0 beta2

October 2013

October 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second beta release of the OTRS Appliance 1.0.0. Release Details Release name: OTRS Appliance 1.0.0 beta2 Release type: beta Release date: October 29, 2013   What’s new OTRS

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Release Notes: FAQ 2.3.0 beta3

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third beta release of the FAQ module 2.3.0. Release Details Release name: FAQ 2.3.0 beta3 Required OTRS release: OTRS Help Desk 3.3.0 beta5 or higher Recommended OTRS release:

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Release Notes: OTRS ITSM 3.3.0 beta5

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifth beta release of OTRS ITSM 3.3.0 Sunrise Beach Ko Lipe. Release Details Release name: OTRS ITSM 3.3.0 beta5 Required OTRS release: OTRS 3.3.0.beta5 or higher Recommended OTRS

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Release Notes: OTRS Help Desk 3.3.0 beta5

October 2013

October 22, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth beta release of OTRS Help Desk 3.3.0 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.0 beta5 Release type: beta Release date: October 22, 2013

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Release Notes: OTRS Appliance 1.0.0 beta1

October 2013

October 15, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the OTRS Appliance 1.0.0. Release Details Release name: OTRS Appliance 1.0.0 beta1 Release type: beta Release date: October 15, 2013   What’s new The

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Release Notes: SystemMonitoring 2.5.2

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, announces the stable release of the SystemMonitoring module 2.5.2 for OTRS 3.3.   Release Details Release name: SystemMonitoring 2.5.2 Required OTRS release: OTRS Help Desk 3.3.0 beta3 or higher Recommended OTRS release:

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Release Notes: MasterSlave 1.4.1

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first stable release of the OTRS MasterSlave module 1.4.1. Release Details Release name: MasterSlave 1.4.1 Required OTRS release: OTRS Help Desk 3.3.0 beta3 or higher Recommended OTRS release:

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Release Notes: TimeAccounting 2.3.0 beta1

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the TimeAccounting module 2.3.0. Release Details Release name: TimeAcconting 2.3.0 beta1 Required OTRS release: OTRS Help Desk 3.3.0 beta1 or higher Recommended OTRS release:

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Release Notes: FAQ 2.3.0 beta2

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second beta release of the FAQ module 2.3.0. Release Details Release name: FAQ 2.3.0 beta2 Required OTRS release: OTRS Help Desk 3.3.0 beta4 or higher Recommended OTRS release:

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Release Notes: OTRS Help Desk 3.2.11

October 2013

October 08, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.11. Release Details Release name: OTRS Help Desk 3.2.11 Release type: Stable, patch level release Release date: October 08, 2013  

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