Release Notes: OTRS ITSM 3.2.6

June 2013

June 18, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.6. Release Details Release name: OTRS ITSM 3.2.6 Required OTRS release: OTRS Help Desk 3.2.8 or higher Release date: June 18, 2013

Read More

Security Advisory 2013-04 – Information Disclosure

June 2013

  June 18, 2013 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

Read More

Release Notes: OTRS ITSM 3.2.5

May 2013

May 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.5. Release Details Release name: OTRS ITSM 3.2.5 Required OTRS release: OTRS Help Desk 3.2.7 or higher Release date: May 22, 2013

Read More

Security Advisory 2013-03 – Information Disclosure

May 2013

  May 22, 2013 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

Read More

Release Notes: OTRS Help Desk 3.2.7

May 2013

May 22, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.7. Release Details Release name: OTRS Help Desk 3.2.7 Release type: Stable, patch level release Release date: May 22, 2013 What’s

Read More

Release Notes: OTRS ITSM 3.2.4

April 2013

April 23, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.4. Release Details Release name: OTRS ITSM 3.2.4 Required OTRS release: OTRS Help Desk 3.2.6 or higher Release date: April 23, 2013

Read More

Release Notes: OTRS Help Desk 3.2.6

April 2013

April 23, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.6. Release Details Release name: OTRS Help Desk 3.2.6 Release type: Stable, patch level release Release date: April 23, 2013 What’s

Read More

Release Notes: OTRS Help Desk 3.2.5

April 2013

April 16, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the beta release of OTRS Help Desk 3.2.5. Release Details Release name: OTRS Help Desk 3.2.5 Release type: Stable, patch level release Release date: April 16, 2013 Important for

Read More

Release Notes: FAQ 2.2.3

April 2013

April 02, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the FAQ module 2.2.3. Release Details Release name: FAQ 2.2.3 Required OTRS release: OTRS Help Desk 3.2.4 or higher Recommended OTRS release: OTRS Help Desk

Read More

Release Notes: OTRS ITSM 3.2.3

April 2013

April 02, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.3.  Release Details Release name: OTRS ITSM 3.2.3 Required OTRS release: OTRS Help Desk 3.2.4 or higher Release date: April 02, 2013

Read More