Release Notes: OTRS Help Desk 3.1.21

April 2014

April 01, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release OTRS Help Desk 3.1.21. Release Details Release name: OTRS Help Desk 3.1.21 Release type: Stable, patch level release Release date: April 01, 2014 Important for

Read More

Security Advisory 2014-04: XSS Issue

April 2014

   April 01, 2014 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a vulnerability security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2016-03-02] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

Read More

Security Advisory 2014-03 – XSS Issue

February 2014

   February 25, 2014 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

Read More

Release Notes: OTRS::ITSM 3.3.5

February 2014

February 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.5 Sunrise Beach Ko Lipe. Release Details Release name: OTRS::ITSM 3.3.5 Required OTRS release: OTRS Help Desk 3.3.5 or higher Recommended OTRS release: OTRS Help

Read More

Release Notes: OTRS Help Desk 3.3.5

February 2014

February 25, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Help Desk 3.3.5 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.5 Release type: stable Release date: February 25, 2014 What’s New Updated

Read More

Release Notes: OTRS Help Desk 3.2.15

February 2014

February 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release OTRS Help Desk 3.2.15. Release Details Release name: OTRS Help Desk 3.2.15 Release type: Stable, patch level release Release date: February 25, 2014   Important

Read More

Security Advisory 2014-03 – XSS Issue

February 2014

February 25, 2014 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B Recommended Resolution This vulnerability is fixed

Read More

Release Notes: OTRS Appliance 1.0.5

February 2014

February 25, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Appliance 1.0.5. Release Details Release name: OTRS Appliance 1.0.5 Release type: stable Release date: February 25, 2014 Includes OTRS 3.3.5 Download Download the latest release with

Read More

Release Notes: OTRS Help Desk 3.1.20

February 2014

February 25, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release OTRS Help Desk 3.1.20. Release Details Release name: OTRS Help Desk 3.1.20 Release type: Stable, patch level release Release date: February 25, 2014 Important for

Read More

Security Advisory 2014-02 – SQL injection issue

January 2014

  January 28, 2014 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

Read More